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Phone: (560) 625-4700

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Parking: Lot

Reviews

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JC
Jan C.

08/13/2015

Overall

Took car in for an oil change - completed quickly - started home and every warning light possible came on - took it back. It took the mechanics all of two minutes to determine that there was major pack rat damage to the wiring. In addition there was a problem that Nissan had sent out a Service Bulletin - which really means there is something wrong with the car but we are not paying for it - something short of a recall. Anyway two and half days later car is fixed. Michelle and her crew did a terrific job fixing the car and it runs great. She kept me informed of the progress. They did the work for a very good price - It was very stressful and the last thing you want to hear is that there is a problem with the wiring somewhere on a computerized car. THANKS guys.

IR
Irene R.

03/10/2015

Overall

These people are the biggest ripoffs in Green Valley. Let me start by saying I drive less than 4000 per year. (My car is a 2000 model and it has 42000 miles on it.) I bought 4 new tires from them in 2009. Got a nail in one the other day. They claimed it was not under warranty because I had ridden on it flat (not true). Then they told me that in addition, since I hadn't rotated my tires every six months it would not be under warranty anyway. When I questioned the owner himself on this, he said, no, you just had to rotate the tires every other oil change. Since I only get my oil changed once a year. I had paperwork to show I had the tires rotated every other year (every 8000 miles). When I brought this up to Michelle, she then told me that it wasn't under the warranty because I hadn't had the alignment checked every 6 months. I'm telling you, they make stuff up as they go along, to not honor their warranties. So, I was stuck for a tire, and the claimed I had to buy 2 new ones in order for the car to be balanced. A total rip-off. Also, several months back they quoted me $900 for a job that I had done elsewhere for $500. They are a rip-off. And they always find something more wrong with the car when you bring it in for something else. That same thing happened to a woman while I waiting there. Stay far away!

DB
Douglas B.

10/02/2014

Overall

Well..not so happy! Went for check as to engine running rough..they did a scan ($120) to no avail! Went to Mr Automotive in Green Valley..they found problem in 15 min and NO charge for scan! Issue was an Oxygen Sensor..,an easy to diagnose problem…fixed in less than 1 hr !!! You figure! Maybe an employe issue..but?

spock7

07/22/2014

Overall

OLD SCHOOL SERVICE AND VALUE!!!





Dave Polsky has earned a new customer in me...here's the story...





Auto shops get a bad rap because some of them are run by crooks, period. I was unlucky once to run into such a place. I went there for an AC charge, got talked into struts...was promised OEM stuff (not what I got)...and one lie led to another...almost sued them. Dave Polsky has renewed my faith in independent shops.





My car is a 2001 Toyota Avalon that I treat like gold. When it needed a timing belt and a new axle, I brought it to Dave Polsky. Got sick of traveling to Precision Toyota in Tucson. After the initial belt replacement, the "check engine" light remained on. And the car had some major pulling issues after the axle replacement. I thought to myself, "Here we go again with independent mechanics..."





Well, I came in and got to know Dave...who gave me a free rental for a couple days over the weekend in case there were any safety issues. The following Monday, I talked with Michelle, his service advisor, who had highly touted the shop and their head mechanic, Jason. I was not real happy...and she could appreciate my problems...first time in and it seemed to all go wrong.





Then they showed the "old school magic". Jason found out the reason the check engine light was coming on. The belt they had put in had a slightly different calibration from the original Toyota belt...at least for my model and year. So, they got the authentic one and reinstalled it. Problem solved!!





The pulling issue remained...and there were some weird noises too. All of this got worse AFTER he put in a new axle. This really peaked my skepticism. It turned out to be pure coincidence. After some clever thinking by Dave and Jason, they checked my strut mounts. Sure enough, there was the problem!!!





The crook that did my struts years ago? He supposedly replaced those, but he didn't. No problem, Jason put in new ones, replacing both the strut mounts in the front. All the noise and pulling?? COMPLETELY GONE!!!





My Avalon is back to the way it used to be. They found a problem that had been bugging me for years...getting progressively worse...and the Toyota dealers had no clue!!!





You can guess where I bring my car from now on....DAVE POLSKY!!! If you want old school service...to get treated like family...you just come here!!! You will be very glad you did!!





Dave and his crew are top notch!!! A breath of fresh air, old school treatment in a world that doesn't seem to understand what that means anymore. Thank you, Dave, Michele and Jason!!!

pmcude

06/05/2013

Overall

Was looking for a place to service my Ford F350. I called and they said the price (for my diesel) was $89 ($99 total). I previously went to another place which cost me $89 total, but had a long wait. The price was worth getting in immediately, so I thought I would give them a try. After the oil change I was presented with a bill for $159. When I complained, I was told the price of $89 included 10 quarts and my truck took 15 quarts. First off, I was never told of the additional cost or the additional quarts needed. If that was truly the case, I should have been told up front. I was then told they would GIVE me two extra quarts and I had to pay for the remaining three quarts. My final cost was now $123.79. Wow, now the math doesn't add up. Those three additional quarts would have cost me almost $40? Needless to say, I did not find a place to service my vehicles, but at least I found out before I had any major service done there.

Details

Phone: (520) 625-4700

Address: 1220 S Calle De Las Casitas, Green Valley, AZ 85614

Website: http://www.autorepairgreenvalley.com

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