You guys were great! You made everything very comfortable and fun! Thank you!
Tie the Knot is the worst business I have ever had to deal with. The customer service was horrific. I was falsely sold a dress and not only did nobody apologize to me, but they treated me awful and did not attempt to mend the situation. Dealing with Brenda, the owner, was awful. I honestly do not know how she still has a business running with how poorly she treats her customers. I would NEVER recommend this place to a bride, worst experience I could ever have imagined.
Best experience we could of hoped for!!!! From the minute we walked in the door until we left everyone was very positive and helpful .. A big thank you to consultant Maria , you made my daughters day, Maria you are amazing ThankYou for making her bridal gown shopping so fun , exciting, and comfortable. Never once felt rushed by anyone and the appointment was at noon on a Saturday.
During my appointment the lady that was helping me was rude and I felt uncomfortable but I found one dress that I loved and they quoted me a price and they wrote it on a business card. We were at the mall of American and on a whim we went to a bridal shop. I tried on a few dresses but I was still in love with the first so we called Elaine's because I wanted to make sure I knew what price they quoted me they made me talk to a manager. She was very rude also and said they couldn't sell me the dress for the price they quoted me since they would be losing money. We went back and forth on the phone till I was just done. I didn't care if I would spend more money for the dress somewhere else I no longer felt that I could trust them anymore, but in the end the store I was at have it to me at a lower price and to top it off I didn't have to pay sales tax so it was even less. They also shipped it to me for free so that I didn't have to drive back to get my dress!!
Got a beautiful gown and veil for my daughter. Most associate s were very helpful and friendly, however one acted like we were wasting her time and didn't really engage with us until other associates joined in.
Super store with a very helpful staff. I always find something that I really like. Just purchased my mother of the bride dress along with some accessories. Unique clothing - you never see yourself coming or going.
Very Nice store and Great customer service. Beautiful fur coats and other items. Best store in this area to buy Decent women's clothing.
Just recently made an appointment to find my bridal gown. They gave me a consultant who was also helping 2 other women. I had to have my bridesmaids help me into dresses because our consultant was too busy. When she did come along it was to stuff me in a dress too small. My bridesmaids ended up finding my dresses for me to try on and i ended up falling in love with one and buying it. The dresses are nice and within everyones budget but the help was not there. I thought being a bride that it would have been a more exciting experience. Instead it was stressful.
Debbie was very helpful and we all enjoyed having her to help find my dress for the Biggest Day of my life.
This was the best bridal shop I've ever been too.They are really nice people, everyone in the shop was very helpful and had positive attitudes. Bride's go get your dress from Elaine's Wedding & Event Center!