Pawn America Ashwaubenon
2590 Holmgren Way, Green Bay, WI 54304
(920) 405-3664Add Hours
Pawn America - CLOSED
By Appointment Only: No
No coupons available
I never really review a business , but after looking online, I wanted to say these reviews on here are harsh. I was here a few days ago and had the best customer service from Mathew I have had in a long time. He was knowledgeable and seemed to actually care about what I was looking for! So Thank you I will come back to this location always!
Horrible customer service! I have always been interested in checking out the store, but when we arrived, we were greeted by a male employee saying "we close in 15 minutes." We were just walking around the store for maybe a minute before the same man yelled out "closing in 15 min people" we had to have heard him say that 5 times in a matter of a few minutes.
Another customer that was near us asked a question, and the employee responded "I don't know, but we close in 10 minutes!" The employee proceeded to walk away from the customer. I have never seen another place want to get rid of their customers so quickly.
Their prices are very high as well for the things that they are selling.
By far one of the worst places I have been to to sell and pawn. Clean looking place but don't let that fool you its a rip off. I went to sell something and the price they offered was a joke. The personal don't know anything put in front of them. Had to wait a hour just to talk to someone. It was a mistake going there. Btw when they made their offer I turned it away. I looked up the exact same page they where looking at. Surprise surprise everything they showed me had numbers missing. Pawn America is as the title says horrible.
I have never been so insulted in my life. There was no line at the pawn counter and I tried to sell something that my brother had given to me as a gift. I was making small talk and trying to be nice. The condescending "pawn broker" (what a title... I can think of a better one) behind the counter claimed that with that knowledge... he could not take my item. He went back to go and "check" in the back... (like there was anyone back there) only to reemerge from the back saying "maam I cant help you. Your brother would have to be here with you." I said "should I have said my desceased brother?" He got obnoxiously angry then and then repeated his little song and dance about prior knowledge of the item belonging to my brother. I said fine and left. Obviously just another example of a robo cop wanna be who hopefully will get fired or quit before he can draw from unemployment. What a disrespectful loser.