1819 Saint George St., Green Bay, WI 54302
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I ordered a motorbike carrier through Gander Mountain rated up to 500 lbs. from BCS. My motorcycle falls below that weight rating and yet only after using the carrier three times it failed and buckled at the receiver hitch, had it not been for my backup camera I would have lost my motorcycle. I contacted Gander Mountain who referred me to BCS, I returned the entire product to BCS and requested a refund. Needless to say I don't want the same crap carrier and risk loosing my motorcycle again! They "tested" the broken piece and instead of giving me a refund said they'd only give me a replacement piece and they would need a credit card to charge me for shipping the replacement piece. What?!