If you have a problem, don't expect an easy resolution. They sell the worst rated wood laminate flooring (Shaw) then make life difficult when you complain about quality. Other I know have had issues as well-vinyl flooring shrinking away from walls, poor seams on carpet, etc. I like to buy local, but stay away from this one.
Serving the Green Bay Area.
From Business: Greenpointe Wood Flooring Supplies is a locally-owned business that has been in the flooring industry for years. We are your access to professional wood flooring …
3100 N Hopkins Rd Ste 101Richmond, VA 23224
From Business: In early American times, heart pine was used by colonists for everything from flooring to stair treads, paneling to interior trim. Builders during the Industrial …
Absolutely the best and very professional company. Fair price, quality work and timely! Could not ask for anything more. Thanks, Laurie, for all you do.
One star is too much for this or any other location of Dalton Carpet Outlet. They will tell you anything to get a sale, and when you have problems, they won't stand behind their products. I bought Congoleum Duraceramic from Dalton nearly two years ago and have spent all of the last two years trying to get some simple customer service from Dalton. Their installer left thick splotches of tile grout all over my floor, and I could not get it off. Finally, I got Dalton to sent the installer back to my home. The result? He looked at me and said, "if you think I am going to clean the grout off your floor, forget it." NOTE: My neighbors used JK Flooring and they did a beautiful job, including thorough cleaning of the floor to remove all the excess grout. The sales manager and general manager of Dalton have no ethics and are not to be trusted at all. I should post some photos of the crap job Dalton did because I still cannot get all the splotches of grout off. It's horrible. Now the ivory grout has turned dark gray in the traffic areas. Dalton told me the grout was guaranteed not to change color. Just more lies. The flooring is now chipping and developing holes. Go to www.pissedconsumer.com and read how many people have the same problem with this crappy Congoleum product. Dalton sent "an independent inspector" to my home and then I received a letter from Congoleum telling me that the floor was chipping because I dropped things on the floor. BS! Avoid Dalton, unless you like shoddy work from shady sales whores.