What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Good luck getting anyone in the "service" dept to pick up the phone and answer any questions. They can not be reached. Will take my Ford business to Dorsch.
I bought a 2002 F150 here in April and I have no complaints. Price was excellent and so was the service. Their website was very helpful before I went to the store. The only place I found that has a decent selection of trucks below ten grand, and everything on the site has pictures and videos.
Craig is an extremely nice guy and went above and beyond for me. In this day and age it was such a great surprise to run into someone that is "old school" in how they treat people like I do: respectful, honest and appreciative for the customer's business. It was an honor doing business with Craig.
First the guy is so dishonest! He uses used parts in anything he builds. Takes your money and runs with it. If I was any customer I would run far far away. He doesn’t own up to his mistakes. Now having to deal with a motor that won’t run and has so many jacked up parts in it the mechanic that has to redo his work is baffled. Mismatched screws, homage linkage, just a shit job. DO NOT GO TO HIM!
We purchased a vehicle from Steve and Jackie in early May after having shopped around for awhile and test driving many vehicles. We had test driven the vehicle on his lot a couple of weeks prior and then went back to purchase. During the final drive before purchase we noticed an issue and although it appeared to self correct upon restarting the vehicle we brought it to Steve's attention. He said he would include it in the warranty if it started acting up again. We had it for a couple of weeks when the issue happened again as well as a new issue. I contacted Steve and he was great about getting back to me. He drove out to me to pick up the car (40 minutes away), took it back to Green Bay, had it repaired and back to me by the end of the day. He took care of both issues under the warranty since we had just purchased it, even though they were typical wear type issues (senor and ignition coil). Our cost with the warranty was below what we were expecting to pay and the customer service was beyond expectation. Sometimes the communication is slow, just be patient because he will get back to you... keep in mind that they are a small family run business. I would definitely recommend Velp Ave Motors to anyone.
John and his staff at Ashwaubenon Auto were very thorough in diagnosing and fixing the problem with my car John went out of his way to make sure I was taken care of and completely satisfied I have taken my car to his shop for years and would highly recommend Ashwaubenon Auto to anyone in Green Bay looking for a family run auto repair shop
I had a wonderful experience purchasing a car from Williams Auto! Kind and honest salesmen that went above and beyond to provide me with a reliable vehicle. We will definitely be back to purchase a vehicle for my fiance. Thank you for my W8!
This is the only company I would recommend if you're going to junk your vehicle. The were quick, gave me a more than fair price, and even tried to fix my vehicle for me. Great guys who won't take advantage of you. They also have some really reasonably priced vehicles for sale. Chad
Worst experience ever! Car was not done on time. Parts not ordered on time. Lied and said parts were on backorder but they hadn't ordered them. I can get parts quicker then they can. Had to take car back after it was supposedly done for things not being done right. Door wouldn't open, tape lines, trim loose. Still waiting on a wheel for over 6 weeks. And they want to be paid right away and the car is not complete! Poor management, poor work ethics, would not recommend them to anyone!
Prior to buying from Williams Auto, I did a lot of research and looked at a lot of dealerships. Williams Auto really stood out. I liked the fact that there was mention of post purchase support. By this I mean they really stand behind the vehicles they sell and go above and beyond to ensure their customers leave with a quality vehicle. Owner Justin, is very personable and down to earth. Working with Ray was also great. Ray made the whole car buying experience smooth and easy. After I purchased my 2005 Nissan Titan, I noticed a clicking noise coming from one of the tires. Justin was able to look at the problem right away and had it fixed the same day. Overall I highly recommend Williams Auto. Great experience and great relationships built. I look forward to purchasing from them again in the future.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.