I placed an order by phone. I was told pretty curtly that I'd have to be called back after the part was pulled. I got the callback, returned the call, and told the gentleman who answered that I was calling to complete my order. "What do you mean by 'order'?" he asked me. I said, "Uh, I would like to pay for it and have it sent to me." He said, "Well, where do you live?" I told me. He said, "Hang on a second." He came back after a while and took my card number without giving me a total. The two stars are assuming that I get the parts OK. I realize it's a salvage company, but, come on -- don't let people answer the phone who have no idea how to speak to other human beings.
I needed a front hub bareing replaced on my 4X4 jimmy. I had the part and was just looking to get it installed. other shops wanted me to make a time to bring it in for estamate and then set a time to come back for the repair and wanted $100+ to do it.He did it for $75 on the spot. I was so happy when he said pull it in the shop and as soon as my guy gets back from lunch we can get it done for you. And he did not jack me around. Finale cost= $80. I gave him 4 twentys and said keep the change.If I need any other work I will be going back. Nice people, good work, fair price. A++
Went to a big chain for my breaks and they quoted me 800, saying all my breaks were bad and that everything needed to be replaced. Then I went here when they called me back for the quote they said I truly only needed my back break pads done with the routers and gave me a great price. I will now take my car here for any problem greatly impressed!
Our relationship with this firm goes back 40 years. When my wife worked at James River Paper Corp. she had all company vehicles serviced by these fellas. After she left we continued to have our personal vehicles serviced by the firm. These guys are professional,honest, and competent. No betterplace to go in town.Bob F.
I need some scratches on my rear bumper fixed. It was completed to perfection within one day. I would definitely use Williams Auto Body again and recommend them to anyone.
I understand the scrap business and I'm able to give this business 5 stars because I was treated fairly by them.
So far that I have brought from them its been ok let us all remember its a salvage place.