What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Great Falls Area.
I got my car radiator fixed at Maaco Collision Repair & Auto Painting and I have to say the service was great and the price was right. The turn arou…
1111 38th St NGreat Falls, MT 59405
From Business: Flawless Auto Body Inc. is an auto body repair and paint shop serving Great Falls, MT and the surrounding area. For years, we have effectively repaired our custom…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I chose this business because I am a USAA policy holder and Acme is a preferred shop with my insurance company. It took 21 days to get the estimate (and a whole lot of excuses why it didn’t take the 2-3 days I was told at drop off), 147 days my car sat on their lot. The estimate said 30 days to fix. The parts needed were on a nationwide back order. On pick up date I walked with the Manager, Mike Sullivan, to my vehicle only to find the Caesar salad, sandwiches, and opened soda cans that we ate on the accident date left to marinate in my vehicle for the 5 months. That is the attention to detail they provided.The things that aggravated me enough to post my experience is are the following:1. Not once did Acme initiate a call informing me of the status. I only received a call if the insurance adjuster contacted them. It was so stressful calling the manufacturer and insurance adjuster for updates. Customers don’t like feeling forgotten. 2. I wasn’t informed of the supplemental amendment of the estimate until I picked up my vehicle 5 months later. You changed a $22K estimate to $27,276.85 on a vehicle valued at $33,900.00. The initial estimate gave you the business. Your initial low estimate didn’t include all of the deployed airbags and the third seatbelt. I wonder if my car would have been totaled and saved my family these months of inconvenience and stress if the initial estimate would have been more accurate.3. After I got my vehicle back I drove it for 33 days with rattles and various other issues I returned it for repairs twice still not all problems fixed. My insurance had me go to a second repair shop, my vehicle was deemed unsafe to drive because according to GM a vehicle that has all airbags deploy must replace all in use seat belts which wasn’t identified with your shop. And guess what, the seatbelt was on backorder. We finally got our car back after 8 months, but at least you got your $27,276.85. Not military friendly!
Received my 2002 Yukon Denali looking like new even did Alittle extra to make it better than before the accident was will pleased with their expertise god bless us ����
liar ,took my money and lied to me for a year ,never did any of the work i was charged for. never awswer his phone,and wene he did awswer he would lie about why he didnt get things done. finnaly after 17 months i picked up my pick-up that was destryed,out 12 grand, this is what he said was done.ive posted pictures ive called states attornys office as well as the montana Fbi for fraud. in my opinion you would be better off hiring a 12 year old.
My car was fixed and polished better than when I bought it will defiantly come back if I need to do any more repairs
Rick specializes in Ford Vehicles and has a ton of experience working with them. He is willing to help you out with most of the problems that you can have, such as starters or engines. He offers a very fair price and I had a great experience with his service. Highly recommended.
Very good customer service!!!! They do excellent work. I would recommend anyone to take their vehicles to them. You won't regret it.
After multiple delays the owner(Jay) advised me "they don't wave a fu**ing magic wand" and refused to provide any estimate of when I would see my car again.
Horrible Customer Service!!!While on a family trip from Colorado in late November 2015 we had issues with the heater not working. Brought the car to Midas and they replaced the thermostat. All was working well until 4 months later we started to have issues with the car heating up and the heater working intermittingly. I then took the car to our local mechanic where it was found that an air bubble was causing the problems. Our mechanic “burped” the system and added 1 gallon of coolant and the car is working perfectly. His conclusion was the air bubble was in the system because of incorrect workmanship.Spoke with Randy, the owner, who would not talk to my mechanic, and asked if he would help me with the $114.00 I had to pay because of the negligent workmanship at his shop. He told me he spoke to other mechanics and didn’t believe the problem was caused by them replacing the thermostat. I then said I was going to file a complaint with the BBB and he hung up on me!!
If you are worried about quality and having your repair done right, this is the only place to go! Amazing, quality work! My truck looks like new! Ed and Kelli worked directly with my insurance and made the whole repair process so easy! Thank you!
Good job done for me on the cars I have taken there. I have no complaints. Prices are good, too. A+
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.