G J's Rentals
1400 Restful Ln, Grawn, MI 49637
Summer Hours (2017/04/01 - 2017/09/30)
Fax: (231) 935-3075
No coupons available
This is NOT the place to rent anything!!!!! The employees are all druggies and smoke pot among other things on the job!!!! I know this first hand as I know someone who works there. They do not care about their customers just the money. DO NOT RENT FROM GJS RENTALS!!!!!!
We contracted with GJ's Rental for 57 wedding chairs for our daughter beach wedding in Frankfort on June 17th, 2017. We agreed on a 2:00pm delivery time. Which was in the contract? I got a call on that Wednesday before the wedding telling me the delivery was going to be before 12:00. I reintegrated our contract time of 2:00pm. The woman wasn’t happy to stay with that time. She said she would call me back on this. She did call back and said they would be there at 2:00. The day of the wedding at 11:20, we just arrived at the Hotel to decorate. I got a call from the delivery guys telling us they were at the beach to deliver. I said "NO". You are not to be here this early. He said to me and I quote..."excuse me for being good at job". He was nasty and very unprofessional. We had words about the contracted time. Then he said "do you want to the chairs or not"? Needless to say, we left the hotel and ran to the beach. We didn't have the seating paperwork with us yet. So we quickly made up one to give them. I paid extra to have GJ set up and take down the chairs. When we arrived back at the beach later, they didn't even try to set them as we asked. We had to redo them all. I called on Monday and left a message for the owner (I was told he was at lunch) to discuss how his employees were representing his company. As I write this review on Wed. -no return call yet. Must be some long.... lunch. I will say we were happy with the quality of chairs. There are not many other options in this area for rental needs. But if you can find one, keep this review in mind. This company could care less about contracts or customer service. It appear that comes straight down from the TOP down. K. Krontz