If I could give less than one star, I would. Worst experience EVER! Once upon a time I went to Mai's every 2 weeks for 10 years, so even though I have not had my nails done in several years, I didn't hesitate to go back. Apparently there are new owners. The service is horrible, the staff is less then friendly. There was no eye contact, the owner was very abrupt, the rest of the staff did not speak to us at all except to repeatedly up sale services. While having my nails done the owner cut my finger with nail clippers while cutting my nails, absolutely destroyed my cuticles with the dremal, she was extremely rough through the whole thing. Asked her several times to take it easy and she just huffed at me. While having my eyebrows waxed, the wax was WAY to hot and she got it everywhere. Our pedicures were disappointing at best. The owner appears to be the only one who actually does nails so she is extremely rushed, all of our nails are already chipping, less then 24 hours after having them done. Absolutely the worst. We will NOT be returning.
Adam, the owner, did my manicure. He is an artist within this skill. I sat next to a lady who used to do manicures as a business for 14 years and listened to her admiration of his skill. My powder manicure is 18 days old and I still get compliments on my nails. I've never had a manicure survive this long. Thank you Adam and staff!
Not a good experience. She pushed me to get the expensive one after I said no multiple times, told me no to putting on a different color, and literally left a gap on my nail from the new nail
I came in today for my first ever pedicure and am very disappointed! As I've gotten older I can't do my own nails any more and was really looking forward to pampering myself. First your shop needs better venallation, I was wearing a mask and still had Asthma reactions. I had asked for the door to be open which an employee did, but then someone who looked like a manager later closed it.Second the woman who worked on my feed seemed bored & disinterested, she yawned a few times.Third she didn't even glance at my foot to see the large bruise on top and I had to point it out to her & ask her to be more gentle!!Fourth, after sitting under the dryer, she checked my rt foot but not the left and there was a big bubble along the edge of my big toenail which popped & wrinkled! When I got home I can see very sloppy work on other nails also!!!I will not be back!Maybe the quality of training has gone down over the years?One good thing came of it, the woman next to me told me about another place that is excellent.
I love Pampered Nail Salon! They always do a great job and everyone there is really friendly. Mike is the best, he always does a great job :)
they are super rude. I called to ask questions about prices and to make a reservation and they told me I couldn't ask questions.