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General Info
* Contact us for More Information * Payment Methods: American Express, Discover, Check, Master Card, Visa
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
Marble|Inground Pool Liners|Plaster|Hot Tubs|Stone|Concrete|Swimming Pools|Parts & Supplies|Gunite|Tile|Liners|Concrete|Hot Tubs|Concrete|Pebble Finishes||Rock & Stone Designs|Caulking|Masonry|Draining|Decks|Retiling & Replastering|Renovations & Restoration|Inspections|Estimates|Pool Construction|Sandblasting|Renovations & Restoration|Waterfalls & Fountains|Pool Filling|Design Services|Waterproofing|Pool Construction|Repiping|Plastering|Inspections|Repairs|Deck & Patio Resurfacing|Estimates|Delivery Services|Consultations|Waterproofing|Retiling & Replastering|Resurfacing|Free Estimates|Maintenance & Repair|Plastering|Design Services|Stain, Rust, & Scale Removal|Caulking|Lighting|Maintenance|Estimates|Inspections|Decks|Free Estimates|Patios
Brands
Diamond Brite
Payment method
no credit cards
AKA

Classic Tile & Plaster

Categories
Swimming Pool Repair & Service, Patio Builders, Swimming Pool Dealers, Spas & Hot Tubs-Repair & Service, Swimming Pool Construction, Plastering Contractors, Swimming Pool Designing & Consulting, Building Specialties
Other Information

Specialties: Condominiums, Construction, Outdoor Kitchens, Showroom, Trim, Customer Service, Apartment Buildings, Homes, Pebbles, Tile, Rock, Fire Pits, Remodeling, Hotels, Pool Enclosures

COUPONS & DEALS

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Reviews

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Mike J.

04/29/2015

Overall

Absolutely horrible customer service. The beginning of my pool restoration was pushed by nearly 2 months because of rain. I get that.... but the rain is over and I haven't had mastic in 8 weeks. Three calls have all lead to "It's on the schedule....we'll be out Tuesday to finish".... Tuesday keeps coming and going and they still haven't finished my pool. I had a 2-ton rock fountain added and it still isn't plumbed. Once they get your money.... they stop returning calls.

kim6545

04/28/2011

Overall
great experience working with ...

great experience working with Classic Tile & Plaster. Jerry Reynolds was our contact and was really helpful. he took us in person to see different color pools. we love the aqua blue pebble sheen. seeing the pools first made our decision much easier. Jerry also made the tile selection process easy by having over 100 different tiles in his car. give them a call and ask for Jerry.

imabuyer

04/12/2011

Overall
Buyer Beware!!!!

BUYER BEWARE!!

We hired this contractor to redo our pool with Pebble Sheen, new deck-o-seal, a new pump and booster and repair work to our pump in March of 2011. The customer service and professionalism was great until they recieved their last installment from us. Once they were paid, the service and professionallism was HORRIBLE. They forgot some deck-o-seal work and needed to repair a couple sections that were of poor quality. The section forgotten (but already paid for) was completed after weeks of calling and prodding, but the repairs were NEVER completed as they told us that the deck-o-seal work was not under warrantee (even though they had just completed the work within the last couple weeks). Also, we had to call several times to have the new pool sweep delivered and installed, which was done improperly. They had to be called over and over to fix this. Again, not fixed properly, we had to hire a different pool contractor to fix it. Also, they were paid to fix our pump and this work was also neglected. We called this company every few days asking simply for a date that they planned on fixing the remaining issues, and, they continually promised it would be the "next day." However, the next day would come and go without any word from them. After 3 weeks of this, we finally called a different contractor to complete their incomple work. Although our pool looks great now, it's the little things and follow-up that would tell us whether or not to recommend a company's services to others. Classic Tile and Plaster is NOT a recommendable company. They are a classic case of "take the money and run" leaving a mess to be cleaned up by others. So, BUYER BEWARE!! If you are unfortunate enough to have already contracted with them, please do NOT pay them in full until ALL the work is completed.

j-roberts

10/29/2010

Overall
Great Experience

I recently had Classic Tile & Plaster remodel my pool. I had planned on simply resurfacing with white plaster but ended up selecting blue granite PebbleSheen. Huge difference!. I now have the most beautiful blue water I could have imagined and practically maintenance free. If you call them be sure to ask for Jerry Reynolds. He was my sales rep and was a great help to me - start to finish.

Overall
What a nightmare!

I had received an estimate for some pool deck repairs. The gentleman that did the estimate new what I wanted did estimate and I had to wait (on both of our accounts somewhat) and on the day of arrival I was told only a small section was being replaced. I said what? for the amount I was to pay for the small repair was so out of the ballpark it was rediculous. If you hire these people be there when the estimate is given and go over it and over it and over it to be sure you will not get taken like I almost did

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