No concept of time. Have been disappointed with their ability to do their job a couple of times. If they say 20 mins that actually means 1hr 20mins, if they show up at all...
As a former driver, I can tell you they have no concept of safety maintenance. All the vehicles I drove had serious issues with the front suspension. They are more concerned about washing the car than keeping it safe for you and your loved ones. I have been in the transportation industry for 35 years and this company is far worse in safety maintenance than any I have seen. I refused to drive their junk unsafe cars only after 2 shifts and would not feel safe letting my dog catch a ride to the pound with them. I also had numerous complaints from fares about the other drivers and their rudeness and unsafe driving practices.
I called and scheduled an appointment with this company an hour ahead of time, and the dispatcher was very pushy about me being outside in the rain waiting at the designated time. When nobody showed, I called back, and was told that "appointments don't really mean anything to us." I have spent nearly a grand using this companies services over the last couple of years, but I will never use them again. Extremely inappropriate treatment of a loyal customer.
Sorry Josh as did show up to get you twice before that night and you wasn't there and you called personal phone after shift
Terrible... I was walking home and the driver told me he was between shift changes and someone would get me in qt min... then the driver shut off his phone...
I was surprised how quickly they got to me and how promptly they picked me up after my short appointment.Very friendly and courteous. Impeccably clean cars. Great service.Safe driving.
I don't know what everyone is talking about on here. FMB is a great company. They are fast professional and friendly!! I count on them to get me every where, and i am NEVER disappointed.
They are the most expensive and the worst service in the rogue valley area. The dirtiest cars and drivers. Very unprofessional, rude, and I'm very surprised their drivers are allowed on the road.