What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Hello. Im writing about my consistently wonderful experience with Quality Auto. A good friend suggested i try Quality Auto after being stranded, once again, due to a mystery problem that kept shorting out the electrical component of my aged car. Id been loyal to a major car repair chain for years but newer mgmt at that establishment could never find a lasting solution to my vehicle's issues - and that proved very pricy. I was tired of being left stranded at any given time. I also grew tired of paying for the same exact sensors so frequently. TOO frequently. So i was happy to try Quality Auto. After a thorough investigation, the Quality Auto team found the culprit - a leaky radiator- and fixed her right up good as new! ive had no problems since with that issue! Quality Auto is now who i trust EXCLUSIVELY for my auto needs. They have earned my trust as well as my loyalty many times over. They have lived up to their name time and time again. The technicians are well seasoned beyond their years and are what i consider to be "old school" - meaning their practical experience and working knowlege in the complexities of auto repair far exceeds what theyve learned from a book (schooling). And thats the kind of mechanic i want - someone who has the know how as well as the gumption to problem-solve and find the solution to unexplainable issues my car may be displaying and fixing them once and for all. I am so grateful to Doyle and his team of brilliant mechanics! They have been a true God-send. Quality Auto is also an HONEST business - ive only been sold what i needed and nothing more. The customer service is professional, friendly and sincere. The prices are highly competitive and actually, you get SO much more for your money at Quality Auto -- you get the expertise of tried and true technicians who will work tirelessly until the problem is solved. The technicians are tenacious and take great pride in their work! I HIGHLY RECOMMEND QUALITY AUTO TO EVERYONE. My only regret is that i didnt find them sooner! But better late than never! Quality Auto has my ravest reviews.
What a December! On a Saturday morning, early this month my car of 17 years broke down and I had AAA towing services tow it to thier Wendover Ave. Car Care Center to be looked at. After waiting for several hours I was solomly told that my car had some sever and potentially extremely "$,$$$'s" costly damage to its engine. That afternoon I had to begin looking for a new car. I asked about leaving my car there in the service lot while I went looking. I was told I could leave it there for a day or two then there might be charges after that. While waiting to be picked up that afternoon, I went online car shoping and was blessed to see a potential car to purchase at a dealership on the other side of Wendover Ave., which was located about seven or less minutes away from the AAA location. That evening a purcase was made and all I needed to do was make the trade arrangements for that coming Monday (I thought - ����).Sunday morning I called AAA to see about having them tow my car the short distance to the dealership and was told that they do not tow vehicles to dealerships for selling or trading purposes. I asked if they could give me numbers for towing services they gladly did! I called several. $75 was what most everyone charges inside the city.When I called Bobby's Towing & Recovery The lady Shea whom I spoke with was was so kind and friendly when I asked her about your pricing and I wanted to see if you all could work with me on cost adjusting for my towing needs in this sutuation. She encouraged me to call back on Monday and ask to speak with Clarence the manager. On Monday morning I spoke with another friendly lady named Penny who took my name and number after listening kindly to my costly delima. Several hours later Penny called me back offering me a generously kind solution to my towing situation. In under 45 mins. Iater I arrived at the AAA parking lot where one of your towing trucks & a very helpful friendly towing technician Sean was there!
First let me start off by saying this right here. Before I came to Randy I was told that EuroBahn was the best place to get your car service for any repairs and they were very knowledgeable. I let them replace the air pump and the relay switch about a week later check engine light comes on again and the pump went out. So they replace the air pump again and then the same thing happened again. I took my car to the Mercedes Benz dealer and they told me that the wires was backward, so I took it back to EuroBahn after paying 104 bucks and the Dealership was wrong. EuroBahn kept my car over night trying to figure out the problem and they still could not figure it out. So they advice me that I might need to replace the SAM or ME but they wasn't sure if this would solve the issue. I was like never mind I will find someone else, so I was doing a google search and ran across Randy Jensen 37 years of experience I was like let me give him a shot. I stop by his shop just to discuss my issue that I was having. Randy told me to bring the car up to his shop and he will see what the problem is. I dropped my car off on a Wednesday morning and he gave me a loan. Randy calls me back a few hours later and said I think I solved your problem it was the secondary relay switch the one that was on there was a cheap version which Eurobahn used. Randy told me that they had a recall on the switch and that was my problem. Car has been running for two weeks and no check engine light, I want to thank Randy for his help and he will be my number one Mercedes Benz mechanic from here on out. I would recommend Randy to anyone who drive a Mercedes Benz and his prices are great. Thanks Randy!!!!!
Bought an Acura TSX from here. I took my time and visited a bunch of other car lots to buy a used car but I was impressed at how good of a condition the car was in (paint was real nice, interior was clean, and it drove smoothly) and how straightforward the buying process was. They don't look at credit history (super helpful in my case) and had really fair down and monthly payment plans. The only concern I had was the battery light was on. I spoke to the manager and he said he would charge the battery no problem. It turns out the manager had the battery tested (turned out bad) and replaced it with a new one. He didn't even charge me for it.They have a wide selection of cars. I remember seeing some chargers, impalas, acuras, 300's, toyotas/hondas, and some bigger 3rd row suvs.During the whole process I didn't feel like they were trying to "sell" me a car. They answered the questions I had, open and honest. They also have a garage with a mechanic that can service my car if I need to which gives me one less thing to worry about. I am for sure buying my next car here and telling my friends and family to buy theirs too!
THE BEST EXPERIENCE WITH AUTO REPAIR SERVICE -- HANDS DOWN! They genuinely care about their customers, and it shows!After recent career changes, finances have been extra tight. I looked all over for used tires - one to replace the spare I had on following a flat, and one for the other wire-exposed front. A & J's was the only place to have the right size, and the price was very affordable.When I got there, it turned out my spare had been put on improperly by AAA (nuts not tightened), and my studs were ruined by the loose tire. It was late in the day and what I expected to be a 15 minute job, was suddenly more complicated.Alex and his lovely wife Jordan showed great safety concerns for my children and me, and made us feel very welcomed - despite the unexpected late-day extra work. He got the parts quickly and affordably, and got us safely back on the road in no time. I witnessed this same excellent service for other customers as I waited. This is a fantastic local family business to support! BRING THEM YOUR AUTO REPAIR NEEDS, FOLKS - YOU WILL NOT BE DISAPPOINTED!Thanks again A &J's!!Emily, Aydan, & Merzie
I just had my 2003 Lexus 300RX in for an inspection. They told me that the timing belt was due to be replaced, showed me an oil leak on from a bad seal that was damaging the belt and power steering belt (which had to be replaced that day). They immediately fixed the steering belt which meant the car passed inspection. They then gave me a quote for the repairs needed. I scheduled a time a few weeks later for them to do the extensive repair. David Ho is a Master Tech for Toyota. He found several sheared bolts that needed to be drilled out and replaced. All of these things (which are time-consuming and difficult tasks) were done in a reasonable time period without extra charges; they honored their original price quote despite the unexpected complications. I was VERY impressed with the service, pricing etc and will now bring my cars there and nowhere else.
Was happy with our purchase, except for that the 'fix' for the brake squealing was never delivered and we had to sit and wait for almost four hours to complete the process. I walked in with my own approved financing and it still took forever. Not sure why, but it felt like your run of the mill car sales experience. Glad I don't have to do that often. Still, everyone was pretty friendly, even if they do hover at the door like vultures (and when you say you're looking for someone that isn't them, they just kind of wave you into the dealership and point in a random direction and tell you they'll take care of you in there). I bet the service department is good/nice, but as far as sales go, it wasn't the best experience, but it wasn't the worst either. I'd probably go back, but I'd be prepared for the time sink required and the many things they will try to upsell me.
You have got to go by there. Today was the best customer service experience I have had since moving to NC two years ago period. From resturants to retail, grocery stores even auto repair shops, this one is the best. I went in for a car inspection. Never before have I been met in the parking lot before I could turn my car off with mam how can we help you today? I was also escorted to a very clean waiting area. I was not bombarded with add ons. I only needed a bulb with installation for a whopping six dollars and change. I was floored. The last guy wanted to charge me thirty six bucks for a bulb and installation. I will tell everyone if given the chance this is the place to check first for your car needs.
Chuck is a genius. Foreign Accents is the best automotive shop, bar none, I've encountered anywhere. No one knows more about Subarus than Chuck, and no one gives better and more professional guidance than Jennifer. I am so grateful to all of you for giving stellar advice (Chuck), in this case convincing my insurance company not to consider my car a total loss (Jennifer), finding the perfect parts--exact model, year, etc to repair the car flawlessly (Scott) and making the car, post-crunch, better than before (Chuck), in less than a day. I would argue that you indeed do body work, more expertly, more professionally and creatively (less expensively) than 'body shops' who advertise as such. I cannot say enough about Foreign Accents. I recommend you to everyone I know. Eleven stars.
I'm not certain why or what these other posters have experenced but my experience with Nora Auto Sales was fantastic. So much so that this is my THIRD vehicle that I have purchased from him. A used car is just that, USED but he sells quality used cars at affordable prices and is the best independent dealer in Greensboro. He is courteous and attentive to your needs, IF in fact there is a problem with a car, all you have to do is RESPECTFULLY let him know and he does everything in his power to fix it, often at his own expense. Customer satisfaction is his main concern and if he was that bad he wouldn't do so much business!! Honest, dependable and we will ALWAYS do business with him. I am now the proud owner of a Mercedes!! Thank you Khalifah and may God be with you!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.