I want to say I have had nothing but wonderful service and care. I have gone through a serious illness and recovery and Modern Optics and it's employees and have been there for me all throughout the past couple of years. Can't thank them enough!
29. Pearle Vision
2974 28th St SE Ste AGrand Rapids, MI 49512
From Business: Caring for you and your eyes since 1961, the eye care experts at your Kentwood Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, …
3159 28th St SE Ste A-109Grand Rapids, MI 49512
From Business: At LensCrafters located at 3159 28th Street SE, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, …
I purchased 2 pairs of eyeglasses from this location. I had problems with both pairs. On one pair the lenses chipped along the top. They are quite large chips that made the lenses unusable. This pair of glasses was never dropped or mishandled in any way. The second pair is black plastic with larger rectangular lenses. After going back several times to have the fit readjusted I was told there was nothing they could do because of the weight of the frames. They did not offer a credit so I could get a different pair of glasses. A few months later I was cleaning the lenses and found the left lense bowed out at the top. The top of the lense didn't come close to fitting in the top groove of the frame! I had moved away from the store that I purchased this pair of glasses. I took them to a local optical store with a very good reputation to see if they could fix them. I was told the lense was cut and formed incorrectly and could not be fixed. I would not recommend W Optical to anyone!
Very accommodating and friendly. Great deals . Excellent frame choice. Very important to get your kids to the best.
Unprofessional- the doctor argued with me during the exam about the lenses I prefer and what she wanted to sell me.
No customer service. Would never go there again.5 weeks and still no product Called and they hung up.Hope they go out of buisness
PEWM and Dr. Lebaron have been nothing but the best. They are always smiling and happy to see me, and other customers. They have the best customer service and are always willing to help out in any way possible. Dr. Lebaron are his staff have put together an office that is top notch, and continue to get better. Thank you PEWM!
Friendly and extremely helpful staff, expedient service, and an overall great experience. Nobody likes seeing doctors of any kind, but Dr. McMurry really knows what he's doing. Ask him about his retinal photography!
I have had very few problems in this store and when I have them, they are always resolved to my liking in a fast manner.