Universal Overhead Door Co
3440 3 Mile Rd NE, Grand Rapids, MI 49525
Called Tom on Friday evening concerning a problem with my door/opener, he had me stop by Saturday morning and helped me get the right part for the job....(cable drum). Gave me advice on safe repair and offered to help if need be...couldn`t have been more helpful...Thanks Tom, i will be recommending yu to anyone i know that needs garage door repair...
I called Tom this morning after our garage would not open. He asked a few questions, and knew right away what was wrong. A few hours later he was at my house fixing the problem (snapped spring). Thankfully, he was able to take care of it for a very reasonable price (originally I was thinking the whole door would need to be replaced, so this was a relief), and was also able to fix a few things the original installer did not do correctly. The spring installed was clearly superior to the original one, and I felt that he took extra time to make sure the whole door was in good working order (not just fixing the problem and jetting out). I would absolutely suggest anyone call him for quick service that is fairly priced, but more importantly thorough and solid.
Tom came and fixed a garage door that I was certain would need to be replaced. I let him know up front that I was prepared to replace it if necessary; so he could have easily said that was what was needed and I wouldn't have known any different. It now purrs like a kitten. The price was very reasonable; the service incomparable. I wouldn't call anyone else.
Tom thanks so much for your quick service on our garage door! Our cables broke and the door came off track and bent it as well. We thought we would have to wait a couple of months to save up money to have a more expensive company come fix it, but little did we know that right around the corner was someone who could some fix it in a jiffy, and saved us hundreds of dollars! Recommending him to my father now who's door is broken as well. Thanks so much!
Tom was wonderful. He was extremely busy but squeezed us in after we had an emergency with our garage door (it also involved the back hatch of our SUV but we'll let that go). He came out, fixed the problem and then he checked the entire door. He found a rusted cable that would soon need to be replaced. He replaced the cable, greased the rail and even fixed the very loud rattle the door made when it went up! He accomplished all of this in under an hour and the charge was VERY REASONABLE. We are so happy with his work and would highly recommend him.
Tom came out to help me with a damaged U Bar. He fixed it with a sturdier one than came with the door and also found other small issues that he fixed up for me. He was very pleasant and had great prices! His work was excellent! Thanks, Tom with Universal Overhead Door!
A spring broke on my garage door over the weekend and Universal was the only company that answered their phone. Tom came out to our house within in an hour and saved us from being trapped in the house all weekend. Tom was fantastic to work with and charged a very fair price (especially for a Saturday morning). I would recommend him to anyone.
My garage door spring cable came unwound, several rollers bent the tracks all up when they came out of the tracks and the door looked twisted beyond repair. I shopped for and found a new door, hardware and closer then contacted Universal Overhead Door company to install the new door. Tom, the owner of UOD asked if I had purchased the new door yet and if not, don't purchase before he checked things out. Tom came out and within 30-40 minutes had my existing door, tracks and closer working better that they ever had! Tom saved us about $1500.00! This man is AWESOME in his knowledge, workmanship and is the ONLY repair I will recommend to friends or hire to work on my garage doors.
I must say Tom is what some might say "A craftsman of his trade". Was very impressed of his knowledge in an industry that gets no attention until it breaks. He took the time to explain what happened and how he was going to repair the cable...spring..pulley's so that it won't happen for another 30 years. He also fixed a potential problem on the other side for "cost of part only" (at a discount) If you have a broken garage door..or one that needs adjustment, I highly recommend Tom and his company.
Bill and Barb
Tom is the Garage Door EXPERT... this guy knows his garage doors and does an Amazing job... his prices are reasonable... he's Honest and a PRO... that's what I look for... I let the EXPERT do their Job... he fixed the broken spring on our door... quickly and offered a few extra tune ups for couple of dollars... He's the BEST!!! I Tipped him too... Because he Deserved it... I'd call him for ANY Garage Door Repair... and HIGHLY Recommend you do the same!
My door wouldn't open so I called Universal Overhead Door and Tom came out when he said he would. He reattached the pulley cable, replaced two wheels and made sure the door opened and worked smoothly before leaving. He charged a good price for what needed to be done. I will definitely call them in the future for my garage door repair needs.