Ideal Tan & Salon
619 Leonard St NW, Grand Rapids, MI 49504
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I've been going to Ideal Image for four years now to tan and get my hair done. The staff is very courteous and professional, and always make me feel welcome. The salon and tanning equipment are always neat and clean, and it has a great atmosphere. My stylist is Darius, and never again would I trust anyone else to do my hair. He is very creative, always does an amazing job, and is always on top of the new and cutting edge trends. I even take my 9 year old daughter to him to get her hair done as well. The best part is all of the prices are extremely reasonable. I will never stop giving them my business! • • •
5 Stars, plus****** I’ve used Ideal Image’s massage therapy treatment many times (with Certified Massage Therapist, Jose.) A welcome relief from constant fibromyalgia pain and stress. Before starting, we discuss my current pain level and pressure points to be aware of. This last visit had a bundle of pleasant surprises! I walked into a spacious new massage room decorated with an inviting Island theme! I was greeted with fresh fruit, chocolates and hot tea! Started with a relaxing sea salt foot bath! 100% highly recommend using Jose’s Certified Massage Therapist services at Ideal Image Hair Salon. Mary Beth
Awesome place! The tanning rooms all have a theme and the beds have very hot lamps. The rooms and beds were very clean and the staff there was very nice and helpful. I don't tan often and they helped me pick out the right lotion and wanted to be sure I tanned the right amount of time without burning. I bought 100 minutes and got a beautiful tan.The prices are great for both the hair salon and tanning. I do tell my friends and refer them. There's also a great refferal program.
This place was horrible! I walked in and the hair salon place looked great so I thought the tanning rooms would be the same. I WAS WRONG. I didn't check out the rooms before I bought my tanning session. I was new to this place and typically places will show you how to use the equipment and where the switches are. The guy at the counter never showed me, just told me the Room # (even though I told him it was my first time there).
It was soo gross and dirty and old and dingy in the room. The walls had rips and dirt on them, the radio was all dirty and old and didn't look like it worked. The tanning machine looked very very old and rotted out from the inside. If the room looks like this, how can the tanning be good? If they don't even take care of the room?
So I went out and wanted my money back. He didn't understand that the room was disgusting and kept asking why I wanted my money back. So I told him. While I told him the reason I was leaving, the girls that worked there in the hair salon were snickering and giggling and looking over.
They were very rude and made comments to me and after I left they made some rude comments. I will never be back there again! And I will tell everyone I know what an unprofessional dirty, gross place that is. You can't hide bad service or bad equipment or dirty rooms. I've heard of places that looked like that, but they were called "crack houses"
They need to tear down that tanning area, buy new equipment and fire the employees and get some professional, nice people in there! It was just disgusting. I wouldn't send my worst enemy there!
YOU'VE BEEN WARNED!
I really doubt how authentic this review might be. 1. To get to the desk you must walk by all the tanning rooms. All doors are kept open for inspection, except when in use. 2. The guy at the desk could not have told a room # to enter. All our rooms have names, not numbers. 3. The rooms are not dingy, there is a 4 bank light above each room. 4. The majority of each room is painted. 5. All the radios work properly. 6. The beds are not made of wood so they cannot rot. The beds are stainless steel so they cannot rust. 7. Both myself and Jose treat everyone with professionalism. 8. We don't have girls in the hair salon portion. We have one woman with 28 years experience. 9. How would she know if comments were made after she left. She wasn't there!!! 10. All rooms are cleaned and disinfected after each use. That includes the bed, chair, table, radio, and door knobs. I just became aware of this so called review or would have responded sooner. I do challenge this individual to back up any of the claims made. Bill Smigiel Manager