2720 28th St SE, Grand Rapids, MI 49512
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|Sat - Sun:|
Car was great (Nissan Altima) with plenty of room and I'm a big guy (6-6, 300). What I didn't like is the hours of the office. They close at midnight at the Grand Rapids Airport (our plane arrived at 12:20 a.m.) and when we tried to return the car after a week, we found their main office had closed at 1 p.m. We clearly stated that we would return the car at 3 p.m., yet nobody told us that their office would be closed. We left the car, dropped the keys in the drop box and kept our fingers crossed. Was counting on them to help us get a taxi to the airport, so instead had to go to the muffler shop next door and they provided a taxi phone number. We stood in the heat outside the car rental office for 20 minutes, waiting for the taxi.