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ENT Consultants PLC

Map & Directions
(2 Reviews)

4880 Cascade Rd SE, Grand Rapids, MI 49546

(616) 954-9300

OPEN NOW
Today: 8:00 am - 4:45 pm
25
YEARS
IN PRACTICE
ACCEPTING
NEW PATIENTS
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General Info
ENT Consultants have over fifty years of medical experience in the treatment of patients with diseases and disorders of the ear, nose, throat, head and neck. Dr. Darryl Elzinga, a board certified otolaryngologist, specializes in treatment of sinuses, larynx, oral cavity and upper pharynx (mouth and throat), as well as structures of the neck and face. He is also experienced in the treatment of cancer involving the ears, nose, throat, head and neck. Dr. Robert Daniels is a board certified Neurotologist, specializing in the treatment of patients with diseases and disorders of the ear and skull base, including skull base tumors, acoustic schwannomas, cochlear implantations, otosclerosis and cholesteatomas.
Hours
Regular Hours
Mon - Thu:
Fri:
Sat - SunClosed
Services/Products
Audiology - Vestibular / Diagnostics * ENG * OAE * ABR * ECOG * Hearing Aids * BAHA Implants
Payment method
check, debit, discover, insurance, visa, mastercard
Accreditation

Board Certified Physicians

AKA

Robert L. Daniels, MD, FACS

Nora Lignell, M.A., CCC-A

Tammy Thelen, AuD, CCC-A

Cheryl Henderson, M.A., CCC-A

Darryl J. Elzinga, MD

Categories
Hearing Aids & Assistive Devices, Audiologists, Clinics, Hearing & Sound Level Testing, Hearing Aids-Parts & Repairing, Medical Clinics, Physicians & Surgeons, Physicians & Surgeons, Otorhinolaryngology (Ear, Nose & Throat), Physicians & Surgeons, Pediatrics, Physicians & Surgeons, Pediatrics-Otorhinolaryngology (Ear, Nose & Throat)
Other Information

Services: Audiology - Vestibular / Diagnostics<br><br>* ENG<br>* OAE<br>* ABR<br>* ECOG<br>* Hearing Aids<br>* BAHA Implants

Reviews

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anonymous118

01/13/2012

Overall
I would not recommend this off...

I would not recommend this office to anyone! I am very sad and disappointed that Dr. DeGroot chose to be a part of this office. He is a great doctor, it is the office staff that is not. My son was seen in their office in January of 2012. Dr. DeGroot diagnosed him as needing tubes and tonsils and adenoids removed. His tonsils were so large they were affecting his eating, breathing, sleeping, and speech. I agreed to have the surgery done and headed up front to schedule. This is when I was told that my ENTIRE yearly deductible (I have Priority Health insurance), which is $3,700 would need to be paid before the surgery could be performed. I asked about payment options, there was none. Basically if you don't have the money up front, then no surgery. The very rude office lady then told me how their office and the surgery center lost millions of dollars last year and this was the "new standard" and I would find that every office was doing this now. We left without scheduling. The next week I sold enough personal belongings to get me about half way there. I called back to the office to see if that was enough and could they work with me. The answer was "no". I called around and found SEVERAL offices that do not work this way. This IS NOT the new standard. Unless you have this kind of extra money sitting around, don't waste your time by going to ENT consultants. In fact even if I DID have the money, I still wouldn't go there as they are rude and don't know how to treat patients.

claimed iconBusiness Response05/08/2012

I am both surprised and disappointed reading this review. Surprised because we do offer structured payment arrangements to our patients that need them, and dissapointed that we seem to have failed to have clear communication with this family. We too think Dr. DeGroot and all the phycisians in our office are great, and strive to convey that through the attitude and committment of our staff. I always welcome ideas and suggestions to help us improve our service to our patients and their families. Loretta Business Manager

This listing has been claimed by a business representative.