Crankers Coney Island
454 68th St SW, Grand Rapids, MI 49548
Phone: (616) 827-8905
Parking: Lot, Free
Wheelchair Accessible: Yes
Cuisines: Mediterranean, Greek, American, Breakfast, Brunch & Lunch, European, Continental
Price Range : Below Average
If there was a zero star rating I would have clicked it. The waitress Stephanie did not ever bother to say "hi". She barely looked at me while she was texting on her cell (yes she was on her phone texting the entire time, while keying in the order, while pulling the salad out of the fridge, and even while filling up beer glasses as hard as it seems to believe ) and in the rudest way asked me what I was going to order. After that I was forgotten at the corner till my order was ready. When my order was ready she handed me the bag and said "here is your order", I said "thank you" without receiving any reply, and made my way out.
The food was good however I will not go back to that place ever again. I work near the 68-th street and I eat lunch out every day together with 4 of my coworkers, with just a simple math that place is loosing about $100 per day just from us. Employing people like that is definitely bad for the business.
One of the worst restaurants I have ever encountered. The manager, who claimed to be the owner, was rude and disrespectful when I told him he got our whole order wrong. Not to mention they left us sitting in the drive thru for a half an hour and never acknowledged we were there. We had to go inside to order. I will never go back!! Zero star rating for customer service!