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Roofing, Siding, Windows, Insulation

General Info
Call, click or come on in to Avalon Building Concepts because we believe that we are your best choice for your roofing, siding, insulation and replacement window needs. We offer top quality materials, expert installation, and the deep warranties of each of our manufacturers. Avalon Building Concepts transforms homes and restores communities by providing exceptional customer service and unparalleled products and warranties through our elite partnerships with industry leaders. We provide maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality.
Business History
Avalon Building Concepts is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top-notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home. At Avalon Building Concepts, we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come.
Avalon Building Concepts has a BBB rating of A+, a distinction that speaks wonders about our customer service.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
Roofing, Siding, Windows, Insulation, Remodeling
Brands
Avalon, Certainteed, GAF, Mastic, Plygem, Timberline
Payment method
debit, paypal, check, cash, all major credit cards, financing available, insurance
Location
Corner of Division and 50th
Associations
BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
Social Links
Categories
Home Repair & Maintenance, Kitchen Planning & Remodeling Service, Windows, Windows-Repair, Replacement & Installation, Architects, Architects & Builders Services, Building Contractors, Siding Contractors, Chimney Contractors, Insulation Contractors, Roofing Contractors, Gutters & Downspouts, Home Improvements
Other Information

Specialties: Cabinetry, Roofs, Wood, Stucco, Flooring, Metal, Wells, Aluminum, Brick, Fascia, Cabinets, Banks, Steel, Spouts, Vinyl

Services: Basement Remodeling, Bathroom Remodeling, Kitchen Remodeling, Window Repair

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Reviews

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Gary N.

08/10/2018

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Happy with the quality. They were cheaper than Anderson for windows, but higher than other companies for doors. We had some hiccups along the way, but I felt there were a lot of people there to get it done. I feel like that might have been half the reason why there were troubles in the first place. They had two project managers come out to give me the quote, a different guy to measure where the windows would be installed, the insulation crew, and then Brent and Shawn to install my windows and doors. It would have been nice to have just one person to deal with. If you have windows installed, Brent is very good at what he does. He is very careful and meticulous. Both guys made sure to get it right.

claimed iconBusiness Response08/13/2018

We are so pleased to read your honest feedback. Avalon Building Concepts believes providing maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality is key to making amazing customers, like yourself, satisfied. While we do have a large staff we understand having one point of contact is nice for some customers. We will use your feedback to evaluate our business. Thank you for your business. It was a pleasure and we look forward to working with you again if the need every arises.

This listing has been claimed by a business representative.
Eileen G.

08/10/2018

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We are so thankful for everyone we came across with at this company. Our new roof looks great. They don’t mess around. They did all the work we agreed too and extra they didn’t have to do. We had an old tree limb that hung to low over our driveway that we hadn’t gotten around to cutting, and with our permission the crew cut it down cleaned it up and hauled it away. This was partly because of the fear that the delivery trucks top might hit it. Rather than have that happen they took precautions so it wouldn’t. When they were cleaning up our yard they even loaded up old carpet from an inside remodel. Its the little things they did that really show how much this company does. I am very pleased and know that my home will be taken care of if I have them doing the work.

claimed iconBusiness Response08/13/2018

We are pleased you put your trust in us to complete your roofing project too! It was a pleasure to work with you Eileen. Avalon Building Concepts strives to treat your home like we would our own with quality products and expert workmanship leaving you with a beautiful and functional roof to admire. We look forward to helping you on any future home improvement projects you may have. Thank you.

This listing has been claimed by a business representative.
Lester A.

08/09/2018

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They know their stuff. Very considerate of the interior, belongings, and exterior of my home while they replaced my roof, gutters, and blew in attic insulation. They have a good team. I was amazed at how efficient they are. Very pleased with the job. I like the color of the shingles. Looks very nice.

claimed iconBusiness Response08/09/2018

Your kind words mean so much to us. Thank you. We truly value your business, appreciate the time you took to share your experience, and are glad you are happy with the work we have completed for you on your home. We hope to help you with any future home improvement projects in the future.

This listing has been claimed by a business representative.
Theresa P.

08/08/2018

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After being referred by a friend who's whole neighborhood used these guys I knew I was in good hands. Mike who came out to our home was personable and cute as a button. He was reasonable with price and because of our serious leaking problems put us up on the list. I didn't get to see the crew arrive, but came home from work and they were still working till nine at night. One of the guys got strung by a few hornets due to a nest we didn't know we had on our garage. I felt so bad for him. They ended up coming back the next day to finish clean up and did a walk around of the project with my husband. Some shingles during tear off ended up throwing off the tracking system on our garage door, but we called them and they came and corrected it right away. The entire project was no inconvenience and quick. Give these guys a call.

claimed iconBusiness Response08/09/2018

We pride ourselves with treating our customers with the highest quality service when it comes to their homes, and referrals to friends, family, and neighbors are the highest form of compliments to us! We are so pleased you put your trust in us to complete your roofing project. It has been a pleasure working with you Theresa. We look forward to working on any future home improvement projects you may have.

This listing has been claimed by a business representative.
Paula N.

08/03/2018

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They do an absolute amazing job! Ryan was an awesome guy who presented everything we needed to know fast and accurately. I explained that I had been trying to find someone that would offer decent finance options and he told me to rest assured they had me covered. Which they did. Part of my job was even covered by my homeowners insurance due to hail damage. The group who came out to install were quiet, clean, and quick. They didn’t smoke or curse, and most importantly didn’t kill any of my plants. They even took care of my chimney. I am so impressed with the 50 year warranty and color match. Everything looks beautiful.

claimed iconBusiness Response08/03/2018

We are thrilled that we could educate you on quality options for your roof and provide you financing options that fit your lifestyle. It is also wonderful to hear that you are happy with our customer service and craftsmanship. Thank you for your valued business. We look forward to working with you in the future if the need arises.

This listing has been claimed by a business representative.
Ausma D.

08/01/2018

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They are great! The people who did the roof were quick and clean. We had a small communication issue as to when the materials were going to be delivered, but luckily we where home. The delivery driver was smart enough to park on the street so as to not add stress to our newly paved driveway. Other than that the project was absolutely amazing. I refer them to my family and friends and enjoyed working with them.

claimed iconBusiness Response08/03/2018

You are great Ausma! We enjoyed working with you, valued your feedback, and welcome any referrals you may send us. Knowing that you are pleased with your roof keeps us smiling. If we can ever be of assistance please do not hesitate to call.

This listing has been claimed by a business representative.
Greg S.

07/30/2018

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Contracted Avalon to do repair work on my house before it was to be painted. Doug Draper came out and did a very thorough and honest inspection. He was wonderful and listened to my concerns. I would and will (if needed) call again, if I need anything else. He picked the right crew that fit the job needed. Very important. Thanks Doug and Avalon, for a job well done!

claimed iconBusiness Response07/30/2018

Avalon Building Concepts is honored you put your trust in us with your home improvement project. Thank you. You are right! Doug is a great professional to work with! We are pleased to know his expert knowledge could provide you peace of mind and aid in your selection. Your kind words will be passed on to him. If you require any assistance in the meantime, please call us at 616.261.9927.

This listing has been claimed by a business representative.
Mary P.

07/27/2018

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I received a list from my homeowners insurance that had to be corrected on my home in order to keep my insurance. I mean I wanted my roof done as it was old and at the point, but I knew if I really wanted too I could it myself. I reroofed my own barn and garage, but the convience of having someone else do it made my decision easier. I set an appointment with them as someone came to my door and asked. The guy who gave me the quote was super nice and had a good sense of humor. Turns out my daughter knows him. The crew arrived a few days later to install my new roof. I work two jobs so I got to see them before I left for work and they got right to it. I came home from work and it was done. I found a few nails from where they removed the dumpster, but they didn’t wreck any of my flowers. I never received an invoice telling me what was done or how much materials they ended up using which would have been nice to have, but it looks great.

claimed iconBusiness Response07/30/2018

Thank you! We truly value insight from our customers, especially those that have previous roofing experience, on details of projects completed and greatly appreciate you sharing your experience with us. Avalon Building Concepts is pleased to hear you are satisfied with the speed of our service, efficiency, and clean up on your new roof. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
Gabe B.

07/27/2018

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I knew I wanted Polaris Windows due to researching different types of windows. Avalon was the only company that offered them. I called Polar Seal as well to compare prices just so I knew I was doing due diligence. They offered a good comparison, but it wasn’t exactly what I wanted. When Randy came over to give us an estimate he offered us a reasonable price on the black exterior white interior windows we wanted as well as a glass sliding door. Only bad part of the experience was we were not informed that black spacers were going to take an extra month for delivery from Polaris. We were so excited to have the new windows and door in that the set back to the timeline was disappointing. Otherwise, we were very impressed with Avalon. The schedulers were great, installers were awesome, and the price was fair for exactly what we wanted.

claimed iconBusiness Response07/30/2018

We strive to educate homeowners on the best quality products, processes, and our professional window services. At times we run across homeowners who have done their research and like you, know what they want, at which point we get to have a quality conversation about their homes. We greatly value your feedback as we strive to implement a lasting relationship with our customers, based on practical solutions, unparalleled craftsmanship, professionalism, safety, and timely service. It was a pleasure to do business with you and we are excited to work with you again in the future on your next home improvement project.

This listing has been claimed by a business representative.
Roger P.

07/24/2018

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I wanted a roofer that was very qualified, who had experience, and expertise when it came to craftsmanship with mansard roofs to replacement my own. While their price was high, I knew from the moment that the salesman walked in that he was honest. Avalon fit my criteria. He and I agreed to the work and he gave my wife and I an estimate start date. That date was pushed back a bit due to extremely hot weather which was a slight disappointment. However, on the day the crew arrived they were all very professional. The leader Severino made sure the crew was respectful to our home, landscaping, and each other. He asked us if they could work on Sunday, rather than assuming, to come to completion on the project quicker. They worked hard to complete my roof. His crew put in 12 hour days, yet still found moments to have a good time working together. That says something about the morale of Avalon. It was a big job, and while I found a few nails when it was all said and done, they didn’t make promises they couldn’t keep. My new roof looks amazing and I am very pleased with my selection.

claimed iconBusiness Response07/25/2018

Thank you for putting your trust in us with your home and mansard roofing replacement project. We appreciate the kind words and honest feedback. We are thrilled to hear that your were pleased with our honest communication, attention to detail, and exceptional craftsmanship. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you.

This listing has been claimed by a business representative.
Cheryl B.

07/17/2018

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THERE ARE NO WORDS!!!! I couldn't be happier. These wonderful folks cared about every detail. They are honest hard working men. They sent David Strotheide out to my home who was truly a good man. He reminded me of my son as he was so compassionate to the state of my current roof's condition. He treated me exactly how he would want to be treated. Avalon took all the issues I had into account and resolved them! I am still blown away with how hard they worked. I got the most talented roofers to put on the worlds greatest roof! They are amazing at their craft! Thank you!

claimed iconBusiness Response07/17/2018

Thank you for choosing us for your roofing needs. It was a privilege to do business with you. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.

This listing has been claimed by a business representative.
Stephen B.

07/09/2018

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Top notch professionals. I had them install new windows in my basement and upon them taking out the old ones found my whole bottom sill was rotted away under the flashing. Surprisingly, the installer had everything he needed in his truck and could take care of it without having to drive everywhere to get parts. I am very pleased with the quality of their work. They did great trim work around the windows and made sure to put foam behind the trim. They make it easy to recommend to my friends and family.

claimed iconBusiness Response07/12/2018

We greatly value your business and your kind words about your experience with Avalon. Thank you. It brings us joy that you are happy with your new slider windows and that we could get you higher quality windows at a fair price. If we can ever be of any future assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
Larae G.

06/29/2018

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I was looking for someone that could build a deck with a ramp on my condo. Avalon was the first company that was very inviting. Other companies where elusive about giving information on how they would exactly go about making the design stretch happen. I really like that they stand behind their products. They didn’t charge me until the job was done and they knew I liked it. They really listened to me and worked with me, not just for me. Thank you Avalon!!!

claimed iconBusiness Response07/03/2018

We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you!

This listing has been claimed by a business representative.
Ken C.

06/26/2018

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David was polite and courteous to work with. He built a friendship with us as he provided us the estimate and Avalon completed our roof. The roof was put on super fast. Very happy with them and look forward to having our gutters done by them.

claimed iconBusiness Response06/27/2018

Thank you Ken! It was a pleasure to work with you. We are pleased to hear you are as thrilled as we are with the outcome of your new roof. We strive to exceed our customers expectations when possible and are pleased to read that David could provide you with peace of mind. When you are ready to complete your gutter project, please call us at 616.261.9927 as we would love to work with you again.

This listing has been claimed by a business representative.
Mary B.

06/25/2018

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Love these guys! Very personable and professional. Worked their butts off and cleaned up well. Very pleased.

claimed iconBusiness Response06/27/2018

Knowing you are pleased with your completed project makes us smile. Thank you for your feedback on your experience with us! It was a pleasure to work with you. We look forward to working with you again in the future.

This listing has been claimed by a business representative.
Mike F.

06/08/2018

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These guys are exceptional. They didn’t waste anytime. Very professional. I’ve had a lot of compliments already on the way it looks.

claimed iconBusiness Response06/18/2018

We are so pleased to hear that are happy with the way your roof looks! It was a pleasure to work with you on your roofing project. We look forward to working with you again on any home improvements you may have.

This listing has been claimed by a business representative.
David W.

06/04/2018

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I have not seen people work that hard that often. With having a dome home I knew I had to do my due diligence on finding a skilled contractor. I contacted nine companies for a quote before selecting Avalon. A majority of them never called me back once they found out it was a dome roof. Two other companies gave me a quote for my roof, but I really didn’t know what was a fair price. I reached out to other dome owners to compare prices they have received. Avalon’s price was fairly priced and during the inspection I learned they had previous experience with dome roofs. It took a couple of days from signing a contract with them to get the crew out. The first day the crew arrived at dusk and were up and down that ladder for 12 plus hours. The entire roof took about seven days total so I got to know some of the guys. They were very nice. The crew leader was very attentive. Everytime I came outside to check on their progress he would have an update for me and answered any questions I had. They did an excellent job. Very professional.

claimed iconBusiness Response06/05/2018

Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927. Sincerely, The Avalon Building Concepts Team

This listing has been claimed by a business representative.
Ron B.

06/04/2018

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They ended up being cheaper than some of the other contractors who came out and wouldn’t touch the flashing to the addition of my sun porch and main home. Randy who gave me the estimate was upfront about his findings and informed me what he could do to stop the leak I had. He even gave me 8 pieces of OSB included in the cost in case I had any soft spots in my roof. Crew who came to install worked all day to complete my roof. Roof looks good.

claimed iconBusiness Response06/05/2018

Knowing that you are satisfied with our workmanship, professional staff, and your new roof brings us such joy. Thank you for sharing your feedback with us. It will be shared with our team, as we continuously strive to improve our business. Our goal is to treat your home like our own, and we are usually known for our attention to detail throughout the project. We deeply value your business and trust in us to complete your home improvement project. Please feel free to contact us at 616.261.9927 if we can ever be of any assistance.

This listing has been claimed by a business representative.
Jodeen B.

05/31/2018

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Really happy with the price and workmanship on all of my home's new windows and sliding door. I got a lot of perks from them for the price. They offered me double panes on my windows at their single pane price point. I ended up requesting to wait to have everything installed until after all the snow. I was at work when they installed, but everything was unbelievable when I got home. I didn't really have to do any clean up inside as they were neat with the installation. They were worth the wait.

claimed iconBusiness Response06/05/2018

We greatly value your business and your kind words about your experience with Avalon. Thank you. It brings us joy that you are happy with your new windows, slider, and that we could get you higher quality windows at a fair price. If we can ever be of any future assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
John G.

05/31/2018

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I had some shingles that come off my roof over the course of two years. Avalon was one of the few companies I called to give me an estimate. They were middle of the line. I would recommend them, but tell people to do their homework. Check from a price standpoint as well as a skill standpoint. The guy they sent out to give me the estimate did a good job at explaining what everything was, my shingle choices, and extended warranties his company offered. However, we did have a rough start after signing the contract as he informed me my roof would be completed the following week. When I called Avalon a week later they were still getting my financing approved. That surprised me, but once they started they did a great job. The guys who installed my roof were at my home for about two days. They were excellent. I wish they would have told me to covered my insulation in my attic with a tarp as when they replaced OSB on my roof debris fall through and it made a mess. I have found a few nails after some strong rains, but overall people who know more about roofs than I do tell me it looks good.

claimed iconBusiness Response06/01/2018

Here at Avalon Building Concepts, we use our expert knowledge to provide the most practical solutions to add to your home's unique character and beauty. Thank you for sharing your kind words on your experience with us. We truly value your trust in us and your business, but knowing that you are very happy with the outcome in your decision to have us complete your home improvement project is the most rewarding element we strive to achieve. It would be a pleasure to work with you on your next home improvement project.

This listing has been claimed by a business representative.
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