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Roofing, Siding, Windows, Insulation

General Info
Call, click or come on in to Avalon Building Concepts because we believe that we are your best choice for your roofing, siding, insulation and replacement window needs. We offer top quality materials, expert installation, and the deep warranties of each of our manufacturers. Avalon Building Concepts transforms homes and restores communities by providing exceptional customer service and unparalleled products and warranties through our elite partnerships with industry leaders. We provide maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality.
Business History
Avalon Building Concepts is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top-notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home. At Avalon Building Concepts, we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come.
Avalon Building Concepts has a BBB rating of A+, a distinction that speaks wonders about our customer service.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
Roofing, Siding, Windows, Insulation, Remodeling
Brands
Avalon, Certainteed, GAF, Mastic, Plygem, Timberline
Payment method
debit, paypal, check, cash, all major credit cards, financing available, insurance
Location
Corner of Division and 50th
Associations
BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
Social Links
Categories
Home Repair & Maintenance, Kitchen Planning & Remodeling Service, Windows, Windows-Repair, Replacement & Installation, Architects, Architects & Builders Services, Building Contractors, Siding Contractors, Chimney Contractors, Insulation Contractors, Roofing Contractors, Gutters & Downspouts, Home Improvements
Other Information

Specialties: Cabinetry, Roofs, Wood, Stucco, Flooring, Metal, Wells, Brick, Aluminum, Fascia, Cabinets, Banks, Steel, Vinyl, Spouts

Services: Basement Remodeling, Bathroom Remodeling, Kitchen Remodeling, Window Repair

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Reviews

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Cheryl B.

07/17/2018

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Professionalism

THERE ARE NO WORDS!!!! I couldn't be happier. These wonderful folks cared about every detail. They are honest hard working men. They sent David Strotheide out to my home who was truly a good man. He reminded me of my son as he was so compassionate to the state of my current roof's condition. He treated me exactly how he would want to be treated. Avalon took all the issues I had into account and resolved them! I am still blown away with how hard they worked. I got the most talented roofers to put on the worlds greatest roof! They are amazing at their craft! Thank you!

claimed iconBusiness Response07/17/2018

Thank you for choosing us for your roofing needs. It was a privilege to do business with you. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.

This listing has been claimed by a business representative.
Stephen B.

07/09/2018

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Top notch professionals. I had them install new windows in my basement and upon them taking out the old ones found my whole bottom sill was rotted away under the flashing. Surprisingly, the installer had everything he needed in his truck and could take care of it without having to drive everywhere to get parts. I am very pleased with the quality of their work. They did great trim work around the windows and made sure to put foam behind the trim. They make it easy to recommend to my friends and family.

claimed iconBusiness Response07/12/2018

We greatly value your business and your kind words about your experience with Avalon. Thank you. It brings us joy that you are happy with your new slider windows and that we could get you higher quality windows at a fair price. If we can ever be of any future assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
Larae G.

06/29/2018

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I was looking for someone that could build a deck with a ramp on my condo. Avalon was the first company that was very inviting. Other companies where elusive about giving information on how they would exactly go about making the design stretch happen. I really like that they stand behind their products. They didn’t charge me until the job was done and they knew I liked it. They really listened to me and worked with me, not just for me. Thank you Avalon!!!

claimed iconBusiness Response07/03/2018

We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you!

This listing has been claimed by a business representative.
Ken C.

06/26/2018

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David was polite and courteous to work with. He built a friendship with us as he provided us the estimate and Avalon completed our roof. The roof was put on super fast. Very happy with them and look forward to having our gutters done by them.

claimed iconBusiness Response06/27/2018

Thank you Ken! It was a pleasure to work with you. We are pleased to hear you are as thrilled as we are with the outcome of your new roof. We strive to exceed our customers expectations when possible and are pleased to read that David could provide you with peace of mind. When you are ready to complete your gutter project, please call us at 616.261.9927 as we would love to work with you again.

This listing has been claimed by a business representative.
Mary B.

06/25/2018

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Love these guys! Very personable and professional. Worked their butts off and cleaned up well. Very pleased.

claimed iconBusiness Response06/27/2018

Knowing you are pleased with your completed project makes us smile. Thank you for your feedback on your experience with us! It was a pleasure to work with you. We look forward to working with you again in the future.

This listing has been claimed by a business representative.
Mike F.

06/08/2018

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These guys are exceptional. They didn’t waste anytime. Very professional. I’ve had a lot of compliments already on the way it looks.

claimed iconBusiness Response06/18/2018

We are so pleased to hear that are happy with the way your roof looks! It was a pleasure to work with you on your roofing project. We look forward to working with you again on any home improvements you may have.

This listing has been claimed by a business representative.
David W.

06/04/2018

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I have not seen people work that hard that often. With having a dome home I knew I had to do my due diligence on finding a skilled contractor. I contacted nine companies for a quote before selecting Avalon. A majority of them never called me back once they found out it was a dome roof. Two other companies gave me a quote for my roof, but I really didn’t know what was a fair price. I reached out to other dome owners to compare prices they have received. Avalon’s price was fairly priced and during the inspection I learned they had previous experience with dome roofs. It took a couple of days from signing a contract with them to get the crew out. The first day the crew arrived at dusk and were up and down that ladder for 12 plus hours. The entire roof took about seven days total so I got to know some of the guys. They were very nice. The crew leader was very attentive. Everytime I came outside to check on their progress he would have an update for me and answered any questions I had. They did an excellent job. Very professional.

claimed iconBusiness Response06/05/2018

Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927. Sincerely, The Avalon Building Concepts Team

This listing has been claimed by a business representative.
Ron B.

06/04/2018

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They ended up being cheaper than some of the other contractors who came out and wouldn’t touch the flashing to the addition of my sun porch and main home. Randy who gave me the estimate was upfront about his findings and informed me what he could do to stop the leak I had. He even gave me 8 pieces of OSB included in the cost in case I had any soft spots in my roof. Crew who came to install worked all day to complete my roof. Roof looks good.

claimed iconBusiness Response06/05/2018

Knowing that you are satisfied with our workmanship, professional staff, and your new roof brings us such joy. Thank you for sharing your feedback with us. It will be shared with our team, as we continuously strive to improve our business. Our goal is to treat your home like our own, and we are usually known for our attention to detail throughout the project. We deeply value your business and trust in us to complete your home improvement project. Please feel free to contact us at 616.261.9927 if we can ever be of any assistance.

This listing has been claimed by a business representative.
Jodeen B.

05/31/2018

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Really happy with the price and workmanship on all of my home's new windows and sliding door. I got a lot of perks from them for the price. They offered me double panes on my windows at their single pane price point. I ended up requesting to wait to have everything installed until after all the snow. I was at work when they installed, but everything was unbelievable when I got home. I didn't really have to do any clean up inside as they were neat with the installation. They were worth the wait.

claimed iconBusiness Response06/05/2018

We greatly value your business and your kind words about your experience with Avalon. Thank you. It brings us joy that you are happy with your new windows, slider, and that we could get you higher quality windows at a fair price. If we can ever be of any future assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
John G.

05/31/2018

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I had some shingles that come off my roof over the course of two years. Avalon was one of the few companies I called to give me an estimate. They were middle of the line. I would recommend them, but tell people to do their homework. Check from a price standpoint as well as a skill standpoint. The guy they sent out to give me the estimate did a good job at explaining what everything was, my shingle choices, and extended warranties his company offered. However, we did have a rough start after signing the contract as he informed me my roof would be completed the following week. When I called Avalon a week later they were still getting my financing approved. That surprised me, but once they started they did a great job. The guys who installed my roof were at my home for about two days. They were excellent. I wish they would have told me to covered my insulation in my attic with a tarp as when they replaced OSB on my roof debris fall through and it made a mess. I have found a few nails after some strong rains, but overall people who know more about roofs than I do tell me it looks good.

claimed iconBusiness Response06/01/2018

Here at Avalon Building Concepts, we use our expert knowledge to provide the most practical solutions to add to your home's unique character and beauty. Thank you for sharing your kind words on your experience with us. We truly value your trust in us and your business, but knowing that you are very happy with the outcome in your decision to have us complete your home improvement project is the most rewarding element we strive to achieve. It would be a pleasure to work with you on your next home improvement project.

This listing has been claimed by a business representative.
Maurice D.

05/21/2018

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Someone came knocking on my door from the company as they saw I had some broken shingles. I figured I would get a price, and see if it was worth having them do it over me. I got a good vibe from the guy they sent out to inspect my roof. He didn’t feed me crap I didn’t want so I agreed. The crew got here early before I went to work. They were friendly enough even though they were busy setting up. I came home to a new roof. Dumpster was picked up next day. Very happy with that the process was headache free.

claimed iconBusiness Response05/21/2018

Knowing that you are satisfied with our workmanship, friendly service, and your new roof brings us such joy. Thank you for sharing your feedback with us. It will be shared with our team, as we continuously strive to improve our business. Our goal is to treat your home like our own, and we are usually known for our attention to detail throughout the project. We deeply value your business and trust in us to complete your home improvement project. Please feel free to contact us at 616.261.9927 if we can ever be of any assistance.

This listing has been claimed by a business representative.
Richard W.

05/18/2018

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I was in desperate need of a new roof on my old farmhouse. I had my insurance company sniffing around my home talking about cancelling my insurance policy if I didn't take care of the roof and the paint on my home. I called Avalon due to their name being first in the phone book. Jesus was sent out and walked around the home with me. He told me Avalon could take care of everything and provided me a decent price. He put a priority on my roof to be completed with his team, as he believed it was an emergency situation and further damage might be dangerous. My roof was put on within days of signing. The crew arrived early, stayed late, and finished it up in one day. They were fast yet still took the time to talk to me about what they were doing. Kevin and Shawn who arrived later to complete the siding and windows were very particular about what they did to my home. Before they started, they introduced themselves and informed me and my wife that they were not going to anything to our home they wouldn't do to their own. Those two were professional and spent quite a bit of time out at our home. They really went above and beyond even what Jesus told us. True craftsman that did a beautiful job on our home.

claimed iconBusiness Response05/24/2018

Thank you for putting your trust in us. We enjoy hearing our customers feedback. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof, siding, soffit, and fascia is the most rewarding element that we strive to achieve each day. We are pleased we could make the home improvement process convenient and easy to fit your lifestyle. We look forward to working with you on any future home improvement projects you may have and can easily be reached at 616.261.9927.

This listing has been claimed by a business representative.
Js C.

05/15/2018

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What I appreciated the most about them is they were straightforward. They gave me one price and that was it. Everyone was pleasant to deal with. My roof went on real quick. The guys worked hard and took the extra time to blow off my deck, patio, and sidewalk.

claimed iconBusiness Response05/16/2018

We appreciate your straightforward feedback and are absolutely thrilled to hear that you are happy with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We are pleased to know we established the start of that relationship with our honest communication, attention to details, and professional customer service. It was a pleasure to work with you and would love to help you anytime you have home improvement needs.

This listing has been claimed by a business representative.
Jerome S.

05/11/2018

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They stood out from other companies. Randy already had the measurements of our home when he knocked on the front door. He was very straightforward and didn’t give us a ton of information we didn’t need. The guys did excellent work on the roof and gutters. Very happy with their financing and warranty options as well. I have time to pay off the roof at my pace and know it’s basically taken care of for the rest of my life.

claimed iconBusiness Response05/16/2018

Thank you for choosing us for your roofing needs. We greatly value your business and your feedback. We are glad that we could offer financing and a warranty that could suit your needs.. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.

This listing has been claimed by a business representative.
Lee P.

05/10/2018

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They have a good name and lived up to what they promised. Jonathon presented himself and the company well. He was very honest with us. He genuinely seemed concern about our home and health due to the mold growing on the exterior and interior of our home. We agreed our roof needed to get replaced and gutters could be added to move the water away from certain areas. It was nice they only required a small deposit and not half of the entire amount as we didn’t just have money laying around. It took a few days for the team to arrive but once they did they were constantly working. I peeked my head out a few times to watch and they would wave. I was shocked they would work in such cold weather and snow. We are happy with how our roof and gutters look.

claimed iconBusiness Response05/17/2018

Thank you Lee. We are delighted to hear that you are happy with our services, and your new roof. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We aim to accomplish that goal through translating our expertise on quality products and workmanship, respect to your safety, and exceptional professional customer service to unparalleled home improvements to aid in your home's beauty. It was a pleasure to work with you and would love to help you anytime you have home improvement needs.

This listing has been claimed by a business representative.
Janet K.

05/09/2018

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They do a great job! Lots of our neighbors were getting roofs done in our area so we had multiple quotes from different contractors. Avalon was not the cheapest of the price quotes, but they were fair. Randy was friendly and was sure that our roof would be started the coming week. He even went as far as climbing back on our roof after taking his measures and holding his shingle samples up against the edge of our roof so we could select the color. Our roof ended up taking a few days to finish due to rain, but the crew leader kept us informed of what was going on. They finished months ago and I just called them to see if they have any extra shingles that match our home laying around that I may have to finish an outdoor Rabbit hutch I am working on. Not only did they provide matching shingles and the under layment they use as well for free, but they delivered it to my doorstep. Very pleased with that service.

claimed iconBusiness Response05/09/2018

Thank you Janet! It was a pleasure to work with you. We are pleased to hear you are as thrilled as we are with the outcome of your new roof. We strive to exceed our customers expectations when possible and are pleased to supply you with materials for your rabbit hutch to match your home. If we can be of any further assistance please feel free to call us at 616.261.9927.

This listing has been claimed by a business representative.
Beryl W.

05/08/2018

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Super happy with them. They were one of the only contractors that guaranteed our work would be gotten to in a reasonable time. The guy who came out to draw up our quote was really nice. He sat with us for awhile and worked out a payment plan with us to get most of the work done now rather than in tons of small chunks. The guys who actually did the work were different than we expected. They were courteous, on time, and it was always darn rather than damn while they were working. I really enjoy the color of our siding. I know when we get around to finishing the rest of our siding we will be calling Avalon and requesting the same crew.

claimed iconBusiness Response05/08/2018

Thank you Beryl. We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and would look forward to helping you with your next home improvement project.

This listing has been claimed by a business representative.
Jeff P.

05/08/2018

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These guys were awesome! I had my entire master bathroom redone after a water loss in my new home. The workers were very efficient, the pricing was great, and the service was world class! Thanks Bill Webb! He was amazing as a rep for Avalon from day 1. I will be a repeat customer.

claimed iconBusiness Response05/08/2018

We are absolutely thrilled to hear that you are happy with our diligent work, professional service, and your master bathroom. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. Billy sets a stunning example of how we accomplish that goal through honest communication, attention to details, and exceptional professionalism. Your kind words will be passed on to him. It was a pleasure to work with you and would love to help you anytime you have home improvement needs.

This listing has been claimed by a business representative.
Ashly F.

05/05/2018

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We couldn’t be happier with the job they did! When Billy Webb came over to inspect our roof he was very professional and assured us it would be done within a week. When the crew got to our house they didn’t waste any time! Before I knew it they were cleaning up. We would recommend Avalon Bilding Concepts to anyone who is looking for a great, fast and professional company!

claimed iconBusiness Response05/17/2018

We greatly appreciate you sharing your experience with us. Thank you. We are pleased to hear you are satisfied with the speed of our service, efficiency, and clean up on your new roof. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
Bear M.

05/03/2018

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My garage roof looked like crap. It was curling and missing shingles, but wasn’t leaking so I didn’t think anything of it. Until my insurance company notified me they were going to cancel my insurance if I didn’t take care of it. I have my vintage vehicle stored in the garage so I was not about to let that happen. They sent out Randy to inspect who was great. The entire process was smoother than a baby’s bottom. The crew was professional, cleaned up quickly, and got the hell out of there. My roof sure doesn’t look like crap no more.

claimed iconBusiness Response05/07/2018

Thank you. We value insight from our customers on details of projects completed, and greatly appreciate you sharing your experience with us. Avalon Building Concepts is thrilled to hear you are satisfied with Randy's expertise, our workmanship, and professional customer service. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
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