We didn’t even think we were getting the paper since the last person deliveredThen we got a few stray papers Can’t get a hold of GRAND RAPIDS PRESSAN DONT HAVE NEW PERSONS NUMBERANTONIO SURIETA 😕
2140 Oak Industrial Dr NEGrand Rapids, MI 49505
From Business: Wm. B. Eerdmans Publishing Company is a company that prints various books in Grand Rapids in Michigan. It publishes educational materials in the areas of art, mus…
Sunday Press usually arrives by 8:00 am. At 10:00, no Press. Made call to Circulation number. Recording stated "We are aware of a problem in your area, Press will be delivered by 11:00 am." At 1:00 pm. still No Press. Called Circulation number AGAIN. After entering information, recording comes on "You have previously entered a complaint. You would be better served by calling back tomorrow between 8:00 and......". NO EXPLANATION WAS GIVEN AS TO WHY IT DIDN'T ARRIVE BY 11:00 AS THEY SAID IN FIRST MESSAGE.Just got off phone with customer service. NO EXPLANATION FOR WHAT HAPPENED!!! TERRIBLE CUSTOMER SERVICE !!!!!!!!!!!!!!!
I've been a customer since August/September 2016 and almost EVERY week I'm having to call because of an issue with the delivery of my Sunday paper. This week I've called three times already! I'm about to cancel my subscription!
I realize this is a bad weather day, rain all day, but after I called and asked for a replacement for my wet paper this morning and asked for it to be placed on our front porch, came home from church to find it still at the end of our driveway and somewhat wet. Bag was tied, but not double bagged. Why can we get porch delivery as promised and requested?
my paper is always on time