Literally the worst hair appointment ever. DO NOT GO TO THIS PLACE! I tried to handle this bad experience with grace and work with owner, but in the end he lied and went back on his promise to refund me my money. It took him almost 5 hours to color my hair (what was supposed to be a touch-up). He ruined my hair, it is yellow and spotty in several places...I look like a cheetah. And everyone that has seen my hair agrees that something went wrong. His excuse is that my hair was damaged and he should not have even tried to color it...really?!?! I use salon products and have NEVER had anyone comment that my hair is in any kind of despair...in fact the parts that he colored were my natural root and that is where he dyed it yellow. Unfortunately in a world where customer service is so critical and so important, this salon has failed miserably. I contacted him a couple of days later and he promised to reimburse me...when I called he changed his story and stated that he would only offer me less than half of what I paid. So...apparently he charges $100+ for a trim that literally took 10 minutes. I am beyond disappointed with the service I received and the dishonesty of the owner. It's one thing to give a bad hair experience, but it's another to be dishonest and go back on your promise. I asked him for an itemized receipt and he made up something on a piece of paper...he couldn't even reproduce the receipt and claimed he gave me a $30 treatment discount when it was the $30 tip I left him...what a scam. Like I said, do not go here. I had to schedule another hair appointment to fix his mess. Don't waste your time or your money going to Phases Salon. I could go on about all of the things that went wrong that day, but the only thing I wish he had done is apologize and give me my refund since I now have to spend more money trying to fix my hair.
Friendly, professional, courteous and efficient. A real barbershop/salon with class. And the Sunday special is very helpful!
I brought my 5 year old son in today. After waiting almost man hour and a half at another barbershop, I just needed to get him some place that would cut his hair. This was his first professional cut and I was very happy with the woman who did it. Tamara was very nice and kept asking what I wanted done with his hair. It turned out great and didn't take very long (which is a plus with a kid). For $11, you can't beat it!
Just cannot say how fortunate I am for finding Sean about 15 years ago. He is excellent at fitting my hairstyles to where I am in my life at any given time. I always tell him to do what he feels is right for my hair - style, color, highlights, whatever. As a result, I consistently get compliments on my hair and am asked for his name and number. I would not trade him for any high profile stylist alive today. You rock, Sean!!!!!!!!!!!!
Sean has been styling my hair for years. Consistently, people stop me in public to ask who does my hair. He is extremely good with creating a "natural" color of hair through highlights, and he knows what cut fits your features.
Very friendly people, great atmosphere
Sean has been cutting and coloring my hair for years. Not only is he an excellent stylist but he is one of the nicest people I know.
I've been going here for a very long time. These women know how to cut hair! If you want a good haircut for a fair price, check out Eastgate.