Bought a SILVER F-150 with what I was told needed a tune up I could hear and feel it needed one I got down the road and it stalled out. That’s fine it needed a tune up, took it to a shop to get said tune up as I couldn’t do it my self because of distance. Turns out there was a GMC spark plug forced into the head and it was stripped the engine was no good. Drove it back to GO AUTO sales to see what they could do. The sales guy was sympathetic and worked hard to solve this problem but I wanted my money back but their policy and I quote “ to not give back the customers money if they did that for every LITTLE problem they wouldn’t sell cars”. To me an engine that is no good is not a little problem, again the sales guy was helpful and got me into a dodge 1500 for more money even though he sold me a vehicle that literally died out in front of shell down the road he was sympathetic and made me and my fiancé feel as though he was working hard to remedy this problem I just wanted my money back but that was made clear that wasn’t gonna happen. He put me into that dodge and now a week later the trans starts acting up and it won’t shift into gear with a burnt trans fluid aroma filling the cab of the truck sitting here on the side of the road trying to figure out how I’m getting home. I’ve bought plenty of AS IS vehicles in my time but this by far is the shortest time I’ve had to experience sitting on the side of the road in a new to me vehicle. All I got from them is that their sorry, I’m a new electrical contractor everything is wrapped up in work when I spend that much money I expect at LEAST a month but it’s only been a week.
4500 Remembrance Rd NWGrand Rapids, MI 49534
From Business: Providing repossession services to financial institutions in the State of Michigan since 1956. Licensed collection agency that collects on consumer and commercial…
2600 28th St SEGrand Rapids, MI 49512
Wonderful selection and great automotive service station!! Marty is an awesome mechanic and Ben is an honest professional salesperson.
The cars at this lot are ridiculously overpriced. Br sure to look at the Kelley Blue Book value of the car you are interested in before buying. I found the same make/model car, 4 years newer, with 70,000 fewer miles for $1,000 less at another dealership.
Service scheduling department seems to answer phones only sporadically and also seems to have trouble returning calls.
They truly care about their customers and help you choose the right car for your needs and they give you the best cars for the best price! Thank you guys so much!
Purchased 2 cars had nothing but issue paint chipping because there mechanics and auto body techs are simply not good at what they do, they cover up everything even manipulated me from getting carfax on both only to see when I left all there vehicles where smashed and fixed, take a look behind there building there junk!!! They wouldn't work with me on getting my paint fixed, they need to be investigated by BBB I'll be calling all the local news!
Let me tell you!! We've been everywhere today trying to get a van. my wife and I are just to old for car shopping. Amir at Auto Galaxy made it so simple and easy to get approved when everyone else told us otherwise!! I strongly recommend this place with out a doubt... Thank you Auto Galaxy
Thank you for all your help. We love our new vehicle. My wife is up next☺️☺️☺️☺️☺️☺️☺️☺️����������������������������
This dealership made our auto purchase experience something to remember.. friendly staff and management... overall they got our business indifintly. Thank you for your help
We got a great deal on our vehicle.. The experience was unlike any other place we've been to. I will always buy from here