They are rude...snotty. They've been that way for years. There are many alternatives.
2140 Oak Industrial Dr NEGrand Rapids, MI 49505
From Business: Wm. B. Eerdmans Publishing Company is a company that prints various books in Grand Rapids in Michigan. It publishes educational materials in the areas of art, mus…
one of the ladys that worked there was very rude and acted like she had better things to do with her time then help! gah rude!
I placed an order online this past week. I first received an email letting me know all 5 items I ordered would be delayed. Two and a half hours later, I get another email letting me know my order was ready to ship!? Less than an hour later, I get another email, letting me know my order was received. What a mess! The following day I get 5 new emails letting me know my items would be further delayed, and my action was required within 24 hours to keep my order active. Otherwise it would be canceled. I immediately took action, I logged into my account and canceled my entire order (one item at a time). Then, after RE-ordering the 5 items from Amazon.com, I get another email from Barnesandnoble.com letting me know I am NOT able to cancel my order, as it has already shipped!! A disaster of a company! I highly recommend sticking with amazon!