What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
7349 Division Ave SGrand Rapids, MI 49548
I needed new bushings for the leaf springs on my 2000 Ford Ranger. State Spring Alignment & Brake gave me very fast, friendly, and professional ser…
6751 Old 28th St SEGrand Rapids, MI 49546
From Business: Cascade Automotive Services, where we are committed to delivering the highest quality auto repair and services. From tune-ups and oil changes to transmission serv…
5174 Plainfield Ave NEGrand Rapids, MI 49525
From Business: Visit your local Cottman Transmission and Total Auto Care Center in Grand Rapids for all your Transmission Repair and Auto Repair needs. For quality service and a…
4762 Division Ave SGrand Rapids, MI 49548
From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Service scheduling department seems to answer phones only sporadically and also seems to have trouble returning calls.
Best mechanic in Grand Rapids friendly and reasonable. Told me what was wrong and how much it would cost and got the job done asap. Much cheaper than going to a dealership.
Buyers beware of this dealer. I test drove my car before buying it. The suspension was bad. They told me that they would fix it. After I buy the car. They avoided me and will not fix it. Now I own a car that's very dangerous to drive. I do not recommend this dealership.
I wish I could give them zero stars. They say they do things like clean rims for good seal and they lie. I went to discount tire to see if they did what they said they did. I was correct,Goodyear did not do what they said. Poor quality service. Fake technicians.
SHADY DEALER BEWARE!!!!!!! WOULD NOT RECOMMEND!!!Purchased a vehicle from these guys and was recommended i have a cosigner for a better interest rate, so i came back with my grandparents and after we all filled out the paperwork and signed it we where good to go. Later found out the vehicle was not even in my name!!! I cannot transfer the title to my new home state, I cannot insure it in my new state, and i cannot insure it in michigan because the vehicle stays with me in my new state!!!! called and talked to a manager who said the director would call me back the next day. 3 days later still no call back so i called again. spoke to the director and told me its my problem and they wont do anything about it!!! SHADY SHADY SHADY! BEWARE!! ALSO this whole time i have not been receiving any benefit to my credit for making large on time payments!! CONSUMER BEWARE!!
Great service!!! Brought in my BMW today and still have my arms and legs. Took the time to discuss my car. Will definitely be bringing them my car from here on out.Michael Snyder. Wyoming, Michigan
Rude petty thiefs. We had a Groupon for 2 oil changes but they refused to honor the 2nd oil change. Terrible business!
We purchased a vehicle from this dealership. It looked great inside and out, has low mileage and seemed like a deal.We asked if there had been any problems or major repairs and were told no. Five miles down the road, the engine lights came on. Our mechanic found it had been in a major front end collision and that the warning lights had been cleared just before we took our test drive. It is now leaking oil heavily.While clearing lights is a way to diagnose real problems from sensor issues, there were very real problems tied to those lights. They weren't malfunctioning. The vehicle is not all it was made to seem. If we had known we never would have purchased it. No matter how good a deal it seems, DON'T buy from this man/dealership. He's shady. While he's covered by the law he is not ethical in his business dealings. Please take your hard earned money elsewhere. We thought we were buying a reliable vehicle for transporting children but it's nothing but a nice looking money sink.
We have purchase our fair share of vehicles in the last 10 years. We have purchased 4 from this location alone. Our 1st purchase in 2006 was a 2004 Aztek Rally, was OK at best for service. But the last 3, (2014 Acadia AWD, 2016 Encore, and 2016 Sierra) we had the pleasure of working with Jeff Minore. He is amazing. He cuts through the crap and won't waste your time. He is a stright shooter and will let you know if something has the ability to be in your price range. He goes above and beyond. This is why he has sold us the last 3 vehicles. He is a pleasure to work with. I believe that the sales department staff does not deseve a low star rating. I think they have done an amazing job turning their company around and reviews should cycle out as staff & management. If you're in the market for any GM product, give this Todd Wenzel a chance, especially Jeff. He even let us drive the demo he was using just to let us see what a V8 felt like because one wasn't on the lot! Keep up the good work.
Gary is very honest and trustworthy. He never tries to trick you into getting more done than what absolutely needs to be done. Always pleasant to deal with. He has serviced my car and many relatives and friends and I've never heard a complaint! He's very busy so sometimes you have to wait to get in or wait a little while to get your car, but it's worth it in the long run!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.