Worst home care place I have ever worked! Very unprofessional and unorganized. Had to constantly keep giving them my information and they would continously lose it. I was hired in three weeks ago and called them frequently trying to figure out a schedule. They wouldn't return my calls in a timely manner. Finally after 3 weeks of this they get me a client. They warn me that the clients house is hard to find yet they don't give me a map to find it, my trainers phone number, or the clients file or phone number let alone. I spent 2 hours looking for the clients house then called and resigned after they couldn't help me. All they did was send me the address again via text message. I'm sorry but if I was the manager and in that position I'd be calling someone to find out where they're at.I have been a certified nurse aid for going on 8 years and I've done home care as s side job for just as long. I have never encountered a company as unprofessional as they are.
2510 Lake Michigan Drive N.WGrand Rapids, MI 49504
From Business: Covenant Village of Great Lakes is a not-for-profit, faith-based continuing care retirement community that specializes in providing only the best senior living ex…
Okay place to work. Good for a part time job.
Great place to work! Learning a lot and lots of upward mobility!
Wouldn't use them.. Have had bad experiences with 3/4 aides they sent, including one whom I believe stole quite a bit from us very cleverly and set it all up. Only had one good aide from them and she moved to another job. One reason they seem to not pay well and don't give raises. Need help all the time because of this, it seems.
Place s very clean. but prior staffing, high turn over for nursing staff. Staff is rude, always in a hurry, always understaffed.
Excellent care. Most of staff very caring. Catholic environment. Staffed much better than most with professional staffing. Good physical therapy. Large clean facilities. Above average food. Private rooms (although smallish).
DO YOUR RESEARCH. Do not send ANYONE you care about to this facility. They are not licensed and it shows. Staff does not even pretend to care most of the time. Constantly "understaffed" and nearly always under-trained. LOTS of staff turnover and very inconsistent with training and follow through. Bottom line: KEEP LOOKING. Don't bother stopping by this place. It's in a wonderful location and it ends there.