It's clean, comfortable, and beautifully decorated. The receptionist was super friendly and even went above and beyond to entertain my son while I was getting my hair done. My stylist, Caitlin, did a fantastic job. I had previously dyed my hair with a box dye, and it looked kind of blah. She did highlights and a toner and it turned out so beautiful. She also gave me a beautiful trim, listened well and didn't cut too much off. (I'm trying to grow it out, and the other salons I've been to, the stylist usually cuts off too much). This is a great salon, I highly recommend it! These days it's hard to find a stylist you can trust.