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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Phone: (972) 263-8839

Fax: (972) 263-6021

Services/Products
Air ConditioningCommercial ServicesResidential ServicesSales
Brands
Dave Lennox, Lennox, Trane, Trane/General Electric
Payment method
amex, visa, discover, mastercard
Neighborhood
Dalworth Park
Languages
English, Spanish
Accreditation

Better Business Bureau

Air Conditioning Contractors of America

Better Business Bureau

AKA

Bon Air Service Co. Inc.

Bon Air Service Co

Bon Air Svc Co Inc

Bon Air Service Co Inc

Bon Air Service Company

Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Construction Engineers, Fireplace Equipment, Fireplaces, Furnace Repair & Cleaning, Furnaces-Heating, Heat Pumps, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers
Other Information

Services: Furnace Repair, Pipe Thawing

Reviews

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Doug B.

06/08/2017

Overall
Service

Bon Air has been servicing our HVAC for at least 20 years. I HIGHLY recommend their "Planned Service Agreement". They come out twice a year for maintenance which I'm positive helped our system last a few years longer than it would have otherwise. Also, with planned service, you get priority service when you do have a problem. Great value, great people!

Stephanie B.

07/14/2016

Overall

Bon Air has been nothing but helpful since my AC has gone out. They didn't get the problem fixed the first time but came back out repeatedly until the problem was fixed. Mr. Kim the manager was compassionate and understanding when it came to fixing my AC in a timely fashion. My neighbors referred me to them, and I will refer anyone needing AC work done to use this company. A+ customer service. Thank you Bon Air Grand Prairie!

Bo M.

03/11/2015

Overall

I highly recommend BonAir Service Company. There service is approve reproach. We have used them for over 20 years. They are family owned and operated by the Brundrett Family who are great people. They serviced our system and when it was time for replacement of our system. The installation was done in a timely manner and it was done with great quality. We have had no issues with our system and our electric bills have gone down since.

glb310

02/20/2012

Overall
If you have 15 hours spread ov...

If you have 15 hours spread over two days with about a month for a follow up visit then I recommend Bon Air for your HVAC (heating, ventilation and air conditioning) needs. Along with that you will need the patience to listen to their infighting including negative feedback of each coworker’s performance. If you have young children then you know what I mean.



Here’s what I recommend:



1 - insist on “seasoned” employees and not trainees. A complete install should take about 4 – 5 hours.



2 - only allow installation of HVAC equipment. Any woodwork, painting, etc., should be done by a different contractor.



3 - check the obvious – the outside gas meter to my home was replaced a week after new HVAC installation. Could that be the reason my previous furnace was not igniting the flame?



4 – Budget about $6,000 dollars for a new HVAC system consisting of a gas furnace and new A/C compressor. The outside gas meter replacement (by Atmos) was free – you do the math.



I found Bon Air to be knowledgeable about their products and to provide a quality installation. However, if you choose Bon Air, I hope your experience is better than the one endured by me.