I reserved a 6 passenger mini van while on a trip to Grand Junction, CO. Upon arrival and checkin at Enterprises site at GJ Airport, it was clear they didn't have a vehicle for us. Sara and another gentleman made a few calls and a vehicle was located. We only waited .15 minutes or so and drove away in a vehicle that was muddy on the outside and not up to Enterprise standards. Long story short, the back row of seats were filthy and required us to get towels from the hotel to clean the interior. Called Enterprise and they apologized and offered a full refund. We only had the car for 36 hours and thought that was a reasonable remedy. My charge card was charged, I've made 4 calls to Enterprise in GJ and am told 'someone' will call me back. 2 weeks later, I'm still waiting for that call back and correction to my credit card.
406 S 5th StGrand Junction, CO 81501
From Business: Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Grand Junction, CO. Just one of the 7,200 branches in over 30 countries helping with yo…
What a great place and a very nice people, it's a very tiny airport and the Alamo counter is just right there. Getting a keys took about 2 minutes, they just told me where to find a car in the parking lot, since I opted for a "manager special" I got much MORE car that I wanted. Turns out manager special means you will be upgraded to a van or a big SUV. I really appreciate how professional and friendly people at Alamo were . Thank you
Everything as promised, and then they offered me a bigger, better car.Still there at 10 PM when I checked back in for the flight home.Looking forward to my Christmas reservation!Thank you enterprise.
I had a great experience the last few times I've been in here. I needed a tractor to mow a very large lawn of weeds and they have the equipment, refresher on usage, delivery and pick up and great customer service. They guys are great hit them up for your next rental.