Herman Plumbing Co IncAdd to Favorites
904 N Broadwell Ave, Grand Island, NE 68803
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
|Sat - Sun||Closed|
Better Business Bureau
Parking: Lot, Free
Wheelchair Accessible: Yes
Specialties: Garbage Disposals
Woke up to a wet floor and called in a panic at 5:45am. They called me a little after 7:00 to let me know they were on their way and were bringing me a new heater. At my suggestion I told them that they should come look 1st and it was good that I did because the tall one they were bringing would not have fit in the small space. Felt like they were professional and knew what they were doing but they must have not changed their clothes from the day before because they smelled of alcohol. They went and got a heater but it was too big for the hole because the gov had changed their regulations and this one was too big around to fit in the space. They tried to force it in because they didn't want to admit defeat and wasted and hour trying, but I told them I would settle for a lesser capacity one that would fit. Happy that the job is done and pleased with the work, but not happy that I got charged for the wasted time. They did credit me after I called and complained but they made out like I was was problem that the heater didn't fit, and were expecting my call.