Been a member there for a lot of years. I've gotten 3 car loans over the past 12-15 years and paid them all off early. When I walked in there not one person smiled and made me feel welcomed. They all looked at me like I was an interruption to their day. With an almost 800 credit score and a less than 30% debt to income ratio I felt I would give them a chance to earn my business again. Filled out the loan application and sent them everything they requested. After a day and a half they called me and said they don't like to do RV loans anymore. Why didn't they tell me that before I jumped through hoops to get them all the information! Why do they have it on their website? Sorry, I'm not going to refinance my car to pay for a trailer. I worked hard to pay my cars off early and take pride in doing so. Just left me with a bad feeling that they weren't up front with me.