Unfortunately, this last week, our family lost a pet. On Wednesday, I had to call the emergency vet and we brought her to the clinic. They told us treatment would be expensive, but we could try to save our new puppy. Dr. Lord happened to be on call and she has been extraordinarily nice every time we've seen her. Our dog ended up staying in the ICU until Saturday. Dr. Lord personally called with updates or just to check in with us and she checked on our dog around the clock (on her own personal time, as she was no longer on call). She even placed the call when our dog had been given every possible treatment but just didn't have the strength to carry on. She held my hand and hugged me as we said goodbye to my sweet baby together. She has to be the most compassionate vet I've ever come across and while I would never wish to go through any thing like this, I am so glad she was our vet. I wouldn't even consider taking my other pets to another clinic. She knew what a hard time I had saying goodbye and actually sent me something letting me know she was thinking of our family and praying for us. She also remembered my dog's middle name, even though I know it wasn't in her chart. I highly recommend this clinic to anyone who is looking for a vet for the first time or to switch. Thank you, Dr. Lord, for all you do. You are one special lady and we nutty pet parents who think our fur babies are babies, need you and more people like you.
2404 E Broadway AveMaryville, TN 37804
From Business: PetMart Pharmacy is owned and run by licensed, practicing veterinarians. We believe that our knowledge and expertise in veterinary medicine, combined with our ext…
The staff is very flexible, as well as incredibly genuine and friendly! I would highly recommend Petcetera Animal Clinic to any pet owner who wants the best care for their loved ones.
The veterinarian explained things very thorough and answered all questions. She was very soothing and calming and put me at ease in relation to the care of my cherished pet.
Dr. G has a good bedside manner as I always have a ton of questions. They answered them all and I had a very knowledgeable visit and took care of all my dog's needs.
Dr. Gigstad is the vet we normally see when we bring in our pets- he's very knowledgeable and they have been taking great care of us and our pets for over 10 years.
Everyone is very flexible with scheduling and they communicate so well with their customers to make sure their pets are up to date with their immunizations.
I really appreciate how caring and loving the entire staff is at Petcetera Animal Clinic. They do a great job at following up and calling you with updates.
The doctor was able to answer my questions and explain my pets condition. I was satisfied with the appearance and cleanliness of Petcetera Animal Clinic.
I really think that staff at Petcetera Animal Clinic is very knowledgeable , friendly and professional each appointment I have with my dog.
The staff at Petcetera Animal Clinic genuinely cares for our animals and they really care about us as well. I wouldn't go anywhere else.