I have been going here for 7 years. The owner of this Salon really needs to "pay attention" to those of us who had been long time customers!!There was nothing special you could say about this salon, it was just 4 minutes from house.I had got a decent tan and thought it was clean. this year I encountered sweat pooled in the bed from the person before me twice,I was forgotten for over 30 minutes by girls when the computers were down. I bought 11 sessions of only level 4, there is only 1 bed! The level 4 the window blind is always up when you go in. you could see people's body fluids left behind, disgusting!!! I wondered how many times I laid in a dirty bed in the other rooms that the lights are so dim you cannot see how clean the beds are. I'd go there and the only level 4 bed would be inoperable, another time half the facial bulbs were completely burnt out Girls would stand around and chat, be looking at their cell phones while customers wait for their bed.
I have found the staff to be very friendly and helpful I have been a customer for about 1 year most tanning salons make me feel uncomfortable like I am bothering them but this tropi tan is the best I have been to
They told me one thing, then did another. After being a customer for years, they treated me like a criminal. I couldn't tan due to an eye infection and was assured I would not lose the 3 weeks remaining on my membership. However, when I went to tan, I was treated like a criminal, as though I was trying to 'steal' tanning from them. They wanted a medical release and to see my prescriptions. No problem, but then they said it would take a few days to 'verify'. I was able to tan someplace else (for less) that same day, so I won't be going back.