My husbands CPap was not working properly--potentially a life threatening situation. He called Hart Medical in Grand Blanc to report this and ask for a new one(it was 4 years old). No one called back. He finally took it to them and the office girl was very, very rude to him. My husband is a very polite man yet she talked down to him and said he needed a perscription from the doctor. He went to his doc and had the script faxed to them. Still no word. He called and they said they did not receive it. Doc office sent it again. They said they had it and would call to follow up. Nothing!! His CPap stopped working. He called again and had to make an appointment to get a temporary replacement. Last night is the first good sleep he has had in a long while. What is with this company? Rude, terrible service--so sorry we are doing business with them.
Serving theGrand Blanc Area
From Business: OxiMedicals executive team has over 30 years of combined experience selling and servicing oxygen concentrators; our experience enables us to answer patient questi…
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The girl at the front desk is very rude. I had gotten my cpap machine in April and because I followed up with my doctor in 27 days instead of 31 she said I was non compliant. I had a note written from my doctor saying that I was compliant and there wouldn't be a problem. She treated me horribly and said she would have to see the doctors notes before she knew anything. Long story short, I have had my machine since April, it is now January, and have had no new supplies. My family doctor is livid and said this is not the first time hes had complaints about Hart. The girl was supposed to call me back and let me know if after reviewing the notes, I was compliant or not, because she knew I needed supplies badly. After a week, I called back the office, got someone else and she looked and said I was compliant. The girl at the front is very rude, does not follow up and should not be dealing with clients. The young girl I had the second time was very nice and helpful. I wish I could remember the other girls name, but I know shes been there awhile. Im thinking of switching to H Care because my husband never has a problem with them.