Every time we order it's always delivered before expected! Order is always perfect and super nice staff! Thank you Grafton Pizza Hut!
The Rigatoni & Sausage dinner was amazing! The sausage is outright fabulous. My dad was even amazed how good the entree was.
I tried Downtown Pizza about a month ago with my family and absolutely loved it! My husband and all the kids thought it was delicious! We have been ordering about once a week since - love it for the Packer games! I have been telling all my friends and family about it. There isn't pizza like this around here that's for sure. You can tell that it is fresh and that the crust is homemade. The kids love watching the employees make the pizza also. It's a fun, friendly atmosphere and I am so glad they are around, because my family was giving up on pizza places for a while!!
We have ordered pizza here twice, with groupons (the only way its affordable, due to outrageous prices on their menu). Both were negative experiences. The first time we called our order in for pickup, we showed up at the time we were given and still ended up waiting another 30 minutes for our pizza.The second time, and this takes the cake, we ordered delivery at 9:45 pm last friday- a true test of a restaurant, ordering 15 minutes before close. The girl on the phone was rude, as if 9:45 was waaay too late to order a pizza on a friday and this was a huuuge inconvienience for her. The pizza took its standard 45 minutes and a delivery girl brought it to the door. Seeming a little tipsy herself, while I was filling out the credit card receipt she proceeded to blurt out "I know you are going to give me a FATTY tip for coming out this late". I was so shocked and offended by her demanding a large tip that I didnt know what to say. Someone that out of touch with what is acceptable behavior in the service industry doesnt even deserve an explanation. Bottom line, if you want to close at 930, then close at 930. Otherwise you need to give the same level of service to the customer that walks in at 9:55 as the one than that walks in at 5:15. Furthermore, the pizza was average at best, despite its extreme overpricing. Both were just a mess of cheese and grease. Downtown pizza, you are not doing us a favor by being there, start treating your customers like you need them and not the other way around. The girl that answers the phone is rude and has a horrible attitude and that delivery girl should be fired immediately. Theres much better pizza places in the cedarburg/grafton area. My suggestion is to go to Tomaso's instead, waaay better pizza, waaaay better prices and atmosphere
Our family has ordered pizzas from DP several times. We're always more than happy with what we get. The prices are higher than most, but it's the best pizza we've had in town. We enjoy a number of the specialty pizzas, particularly the pot pie and caprese pizzas, but we've also liked the meat lovers and cheese pizzas. The sauce and crust are very good! When we're done, we feel comfortably full, not grease-filled or groggy. We've had fast and friendly service every time, and it's entertaining to see the pizzas being made from scratch.