Horrible experience!. Would not ever recommend them to anybody!!... My dog has a permanent scar from an injury he sustained while under their care and they blamed it on me!!... My dog has a lot of hair and it grows really fast and is prone to matting. He is always clean and obviously I care enough about him to give make sure he is seen by a vet but grooming him is not a talent of mine so o took him there and they nicked his eyelid!.. He also developed a severe UTI after being neutered and left overnight at the facility and not being able to relieve himself! I worked nights at the time which was the only reason I left him there!.. I thought he would be cared for!! No he was left alone and probably in pain from his eye injury and his surgery and the infection that was starting!!! I can't say enough about how it tramatized our dog me and my children! Also we were not compensated for anything!... There is a complaint filed on them at the better business bureau .... And needless to say I switched vets
Love the Vet, incredibly dissapointed in customer service. The receptionists are unhelpful and not interested. A simple request for my kittens sho…
NO LONGER the best vet in town. I've used them for years. Their staff turnover is absurd. Frankly, if you're not taking a ferret to this vet, you're on the bottom of the list. Our dog had puppies, I called and scheduled a check up and specifically stated that we needed dewormer for all of them. We hauled 9 four week old puppies to their office only to be told, "Dr. Beer will only see two at a visit!" Really?! Why don't you just come out and say that you want 5 office visit charges?! Who deworms 2 dogs at a time in a litter? We left and will NEVER return! The vet assistant is just plain rude and grumpy!