What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
730 Canton StOgdensburg, NY 13669
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
11 Railroad StMassena, NY 13662
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From Business: Do you have glass damage? For windshield repair and replacement in the Massena area, turn to Safelite AutoGlass . Those in central Massena or other areas can acce…
1101 Division Ave SGrand Rapids, MI 49507
From Business: Northwestern Auto Supply was founded by Harry Ashendorf in Grand Rapids in 1946. Today, Sam Ashendorf, Harry's son, runs the business and has grown it into one of…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Be very aware of Rich Thayer the owner of Thayers auto. I spent a whole day at his place with my wife sitting in the car because i was planning on leaving with a vehicle from him after speaking on the phone the night before. I went there taking time off work to test drive the car disscussed. There were issues with the car that i mentioned i wanted taken care of or at least looked at. Engine light on, abs light on, pull to the right when going straight, vibration at 50 mph and above, very loud muffler, which when first ran could smell that it had a moouse nest inside. Was told once that cleaned out should quiet down. Sat around all day thinking they were going to repair the engine light problem and look into the others and then get inspected and on the road. Finally near the end of the day i was told i was going to have to come back they would have to put it through a drive cycle to pass inspection. We worked out a deal with him dropping the price $400 because i told him while waiting all day i had stopped at other places and found a cheaper car that ran great but had high mileage. Because of the lower mileage i decided to pay for his because i was leaving for weekend and he would not hold it. Stupid mistake on my part because he had money and did only what he thought necessary to fix the issues to satisfy me. I picked the car up on monday night after avoiding taking time off figuring the hour drive home would be a good test drive to see issues. Results were a loud muffler, still a vibration, pulling, and worse engine light was back on next morning with same code. Two days latter a tire was flat from a leaking valve stem and bad bead seal. Long story short he said he would not fix any problems free of labor. His reason was that he was taking a loss already and was not putting money into it and said i had jewed him down. His words! After i gave the money he had no intentions of taking care of the other issues i brought up. Beware if you buy
The gentleman Rich called me on Thursday telling me he was incredibly interested in my vehicle. Asked me some questions about it and I gave him honest answers. Said he would love to swing by and take a look and probably buy it from me. Set up a time only for him to never show up or call. I called back around 6 and he told me he had been by my area and back like I missed him but I never received a call. No big deal I understand being busy so we set up another time on Saturday morning he said to call around 7 if he didn't call me. I woke up 10 after gave a call. He told me he just woke up after a long night with some vodka but he would be in his shop and leaving by 8 and to expect him around 830. No call or anything so around 9 I called him to make see if he was able to find the place or if he was even coming seeing as it's a Saturday and he woke up after drinking I understand if plans hard changed. He said he had issues with his worker and wrong time but he would be here in 45 minutes. I wasn't rude at all I just said alright sir sounds great please give me a call when you are close or if anything changes and I'll see him then. He told me how he was real excited and he would let me know when he was around the corner and we hung up no issues. Come 11 and 75 minutes after expected eta no call or no show. I call him back just to make sure no anger or contempt simply understanding he is running a buisness I asked if he had still planned to stop by and take a look at my car. He tells me he us fueling up his truck right in my area I said sounds great but then he cuts me off saying you know what you have pestered me to much now and I don't want it anymore in an incredibly rude tone and proceeds to hang up on me. Very rude and unprofessional not only to not show up or call about changes but to then be mad and hang up on someone for simply trying to be informed. Very disappointed.
The owner has no people skill yells and screams is a fat slob his vehicles most look as if they came out of a junk yard i visted the place maybe 4 months ago and it was a great experience with the sales men he had they need some like him to make money .
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.