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(623) 882-1500Visit WebsiteMap & Directions13677 W Mcdowell RdGoodyear, AZ 85395Write a Review

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Phone: (623) 882-1505

Phone: (623) 882-1550

Phone: (623) 882-1559

Phone: (623) 882-1515

Phone: (623) 882-1510

Fax: (623) 882-1510

Neighborhood
North Goodyear
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By Appointment Only: No

Reviews

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JB
Jerry B.

01/16/2017

Overall

It is approaching the eighth year since the death of my 35 year old son that occurred only a few hours from a visit at the West Valley ER department. Presented with days of vomiting and diarrhea. Having chest and back pain, swollen tongue. Seen by a PA that was the wife of the ER charge doctor. Seen by several nurses and then the PA. My son told my the only doctor that examined him was this lady. He thought she was a DR. The records had the DR signature on them. He didn't see my son or he would have told us. No tests, No EKG for chest and back pain. No lab work to check his chemistry. Diagnosed with Gastritis. Collapsed in his home with heat attack. a few hours later. There were underlying issues that could have Easley been found and treated to prevent this death of young 35 year old that believed the PA that he would be alright. He lived alone so no one was there to help him. Just another bad experience at this hospital ER.

TC
Tonya C.

12/04/2016

Overall
Expertise
Facility
Professionalism

They had me wait in a dirty room with chestpain after doing my leads wrong for ecg. I took a picture of my ecg wtf then to be found on the other side of the hospital while it was dark and there was no nurses or doctors for an hour along with another lady that came in with chest pain we were sat in the curtain area which hadn't been cleaned yet and we were finally move to the other side of the ER they had a bunch of drama going on and looking at the nurses was like looking at a fishbowl of love birds or fish tank with flirting fish nobody put leads on my chest I didn't see a nurse for an hour finally I walked out I fear for my safety and I hope the other lady was OK too this doctor that we know there is really good with my child when it comes to respiratory but if you have chest pain save your life don't go to this Hospital

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BL
B L.

11/11/2016

Overall
Expertise
Facility
Professionalism

Went to the E.R. for horrific back pain pinching my sciatica nerve. The intake Rn came across apathetic to my problem. When asked how tall and how much I weighed I wasn't sure, she just guessed as I noticed a scale with the height bar attached to it right behind her. I was in so much pain I didn't care.
I was met with a friendly young man who introduced himself by his first and last name. He said I needed x-rays which I complied. He had the nurse give me a pain shot and gave me scripts for a muscle relaxer, and ibuprofen, instructed to see my primary doc.
When I got home, I realized from the script this guy was a physicians assistant and not a medical doctor which made sense why he introduced himself with his name and not "Dr." I took the muscle relaxer and made my pain worse if that was even possible.
Next day I saw the report of my x-rays. A few days later the pain was so unbearable that I had to go to the E.R again, but, this time I went to a different hospital and was actually seen by a medical doctor who explained to me why the muscle relaxant didn't work and why it made it worse. He prescribed me the correct pain medication that indeed helped get the "edge" off so I could get to my primary and have an MRI done.
I will never go to this facility ever again!!!!!!
Medical doctors and or residents should be the ONLY ones to see people in the E.R. Leave the physician assistants in doctors office where they can be monitored better. Not something that a hospital should "cut" back on to save money.

CB
Clyde B.

05/26/2016

Overall
Expertise
Facility
Professionalism

I would suggest this hospital take pride in employing the most arrogant,cavalier,people in the world when in comes to the administration of this hospital.I was very concerned about the level of care I was receiving while in this hospital. I requested a meeting with someone from administration, that's were I met a women whom stated she was a member of the body running Abrazo West. The meeting was a "JOKE" she could have cared less about my concerns. All she could tell me was that the CEO of the hospital wanted every one to smile. I would suggest the CEO of this hospital has his head in the "SAND' I think he wants to be told every thing is just fine,not what really is going on! We found this hospital to appear as it was grossly understaffed,my RN had a patient load of 18. The PAC working with her was just finishing a 7 day work schedule of 12 hour days. After being released it has been a nightmare attempting to get the hospital to release very badly need records for further follow up.

MN
Michelle N.

09/18/2015

Overall

Worst ED ever been to. Staff rude and I never was touched or examined. Was accused of drug seeking. Told I was fine. Left there went to doctors. Diagnoised with Bulging Disk got lidocaine and steroid shots. The Doctors office gave me diagnosis. And I never did get pain meds from anyone. NOT what I wanted after 24 of agony I found out what was WRONG! Horrid ED stay away. PS ICU and previous ED RN so I am not saying this lightly. If a dr doesnt examine you they can seriously misdiagnois. Stay clear of ED

KA
Karina A.

11/01/2014

Overall
Horrible labor experience!

This nurse named Kimberly made me feel like me and my baby we're going to die from her lack of care! Management came and talked to me but didn't do anything About it! Do not deliver your baby at that hospital!!!!! Please don't!

Details

Phone: (623) 882-1500

Address: 13677 W Mcdowell Rd, Goodyear, AZ 85395

Website: http://www.abrazohealth.com

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