I am new to the area, my friend referred me to the $5 car wash.I pull up to the express wash, I choose the $10 wash (and if you purchase the next wash at the same time, it's only $6 for the next) I go through and step out to ensure the tire shine wasn't too heavy because my first experience it was and by the time I got home which was only a couple of miles away, it was all over the drivers side of my car.I patted it down with a cloth this time just in case and just stepped around my car and noticed light scratches on the hood of my car.I knew they were not there prior as my car is still very new... I call the office and the manager Gabriel comes out, very professional demeanor, defends his facility stating that they wash hundreds of cars daily.my point being that exactly, ur washing that many and while the material is a cloth it can pick up debris, etc. Esp. If they aren't being power washed in between washings, which they aren't, this.could occur.he offers to have his detailer buff the scratches out, naturally I accept.... Patrick, the detailer immediately takes care of the issues on my hood.super friendly, very personable, as well as the other detailers working on other vehicles.I just happen to have my dog with me in the car so they were happy to pet him for a brief moment... at any rate, in conversation with Patrick, I asked him how much a wax is, which is very reasonable and asked him to look at two other spots on my vehicle that had happened to my roof when I was moving.he immediately took care of both for free! He really enjoys his job and it shows! Needless to say, I didn't have any cash to tip him so I offered to buy him lunch.I did so, brought it back and threw a little cash in the bag! The service is impeccable and the quality is there for the price you're paying.quite honestly, the hand washing/cleaning services they offer look top notch and when I have time I will most certainly return! Thanks so much for the outstanding service from both Patrick and Gabriel, you now have a customer for life! keep up the good work!
Took my '08 Toyota Tacoma here for an oil change and wash. Justin did a quick check before changing the oil and found that my oil cap was missing (apparently the last place I took it didn't tighten it all the way) and my battery was loose (probably just from off-roading). Since he couldn't do the oil change because of the missing cap he topped off all fluids, reattached the battery, and sent us through for the free wash. The only thing he charged for was the replacement battery cap ($6). When my new oil cap came in I stopped back in for the oil change. I also needed a new air filter - no surprise there - it hadn't been changed in a while. By the time all was said and done I paid $65 for the oil change, air filter, and free wash.They were pretty busy when I stopped in the second time, so it took about 45 minutes, which I think that's a reasonable amount of time given experiences at other places.
I recently went in to get a quick outside wash of my car and I was approached by a employee who told me they had great specials going on and he could give me a great deal and 2 of the best full service washes for free. It sounded too good to be true so I was hesitant but I backed out of the express lane and pulled into the full service lane. The young man was Michael Bundy and he lived up to his word. He set me up with the special and even knocked off an additional 50 dollars to earn my business. I was given the mega star wash and he the put a full detail for everything on the inside of my car and shampoo and leather treatments and a wax onto a giftcard and set it up so I could come back when it was dirty on the outside again and get another free mega star wash when I came back to redeem the gift card.
Follow up from my pre purchase of a detail...so I finally went back and even though I had to pre remind the manager about the numerous bad reviews about this car wash and I was taking a chance, I would say they have redeemed themselves. My truck looked great! Everything inside was cleaned as promised. Nothing was missing (well I did take my change, etc out BEFORE - why temp anyone? If you don't want it stolen, then take it with you before you leave your vehicle)One more thing...if you paid for the detail of the inside of your vehicle, don't expect miracles and perfection on the outside. It wasn't anything special but I didn't pay for it, so I wasn't disappointed.I am please and will take my vehicle here again.
Nice seating area and decent prices on the convenience store area. I will have to agree with many of the reviews here though. They hit you up on all kinds of extras and also auto glass repair. Nice guys but you just have to say no to them and they will let you go When it comes to the car wash they are ok but have really fell off in cleaning my truck. When i paid for the detail I had to have then go back over the truck a few times to get it right. I know it pissed the guy off but I wanted it done right since I paid for itI could have gone 5 stars without always having to keep on them to wash and dry truck right. Because they can't I took a star off the rating
I truly like super star car wash because the customer service that you received from its employees is wonderful. Even though it is a car wash people sometimes forget the things that in which the individuals do for you. Your workers do not have to come in and be nice they could have attitudes and dread being in the heat all day. But I appreciate your staff and the inside staff the cashiers. I have been going to your car wash now for over 5 years and I have never experienced with one of your locations a bad attitude from any of your employees thanks for the good service that you guys are always giving.
I needed to get the oil changed in my car and a friend told me about Super Star Car Wash at 490 N. Dysart, Goodyear, AZ 85338. I asked them why I should go to a Car Wash for an oil change. They told me because I would get a free car wash with the oil change for the same price as what other quick lube places charged. Wow, was I impressed! They serviced my car, performed a safety check on it, washed it inside and out all in about 20 minutes. They did a great job! I liked everyone I spoke with there. I will definitely go back for future oil changes and just for carwashes too.
30 bucks for a full service wash and oil change I am sold. Good deal. Whats even more awesome is the coupons you can get in the paper, online, and after the wash. The lube shop is quick, and they wont try to sell you unecessary things. The free full service car wash is a plus. Why would anyone go to a stand alone lube shop when they can come here and get an awesome wash and a oil change and not spend 2 hours. Total time for my trip was 25 minutesIn the time I got a full service wash plus interior (included tires and rims)Oil Change and Filter
I had my car detailed at Super Star and it was my first time paying for a detail service and was nervous. My grandsons had been riding in my car and there were spilled cherry icees, french fry grease stains and numerous other stains I thought would never come out. These people took such great care and attention and it showed! When I got my car back, it was beautiful and looked just like it did when I first bought my car. I was soooo happy! Everyone was very nice and it was obvious they took pride in their work. I'm definitely coming back!
Kevin the detail manager who explained to me what would be done for my car and told me to drop it off and he would call when it was done. When I came back it took about 3 hours I was more than happy and even my air vents looked spotless. I will definitely come back and get another detail done on my other vehicle. . I will come back to this location for years to come if I get this kind of service every time I come in. Thanks to Superstar Michael and Kevin and the workers you guys do great work.