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(2 Reviews)

1000 Rivergate Pkwy, Goodlettsville, TN 37072

(615) 859-5251

Today: 10:00 am - 9:00 pm
Tomorrow: 11:00 am - 7:00 pm
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General Info
Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Rivergate offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores. Plan your visit to 1000 Rivergate Parkway Goodlettsville TN 37072 today!

Regular Hours

  • Beauty
  • Bedding
  • Clothing
  • Furniture Gallery
  • Gifts
  • Handbags
  • Jewelry
  • Mattresses
  • Mens Clothing
  • Perfume
  • Shoes
  • Womens Clothing
Alfani, Celebrity Pink, Club Room, Estée Lauder, MAC, Martha Stewart Collection, Nautica, Polo Ralph Lauren, Tommy Hilfiger, Vanity Fair
Payment method
master card, visa, check, financing available, cash
Rivergate Mall
Clothing Stores, Department Stores, Men's Clothing, Housewares, Women's Clothing, Children & Infants Clothing
Other Information

Bike Parking: Yes

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0 Stars for Macy's Premeir Hair Salon. Worst experience ever! I got a relaxer touch up the night before leaving for vacation. The stylist applied relaxer over my entire head instead of just on the new growth as should be done on a rekaxer. When I combed my hair, it was shedding like crazy. In addition, my roots were not even straight. I called repeatedly and no one answered the phone. When I finally got an answer the manager never returned my call. I went to the salon when I returned from vacation. The manager looked at my hair and agreed there was breakage and the roots were not straight. He stated that the problem would be corrected by giving me two treatments to restore my hair to a healthy condition and a relaxer to straightren my roots on the third visit. When I arrived for my first appointment, the stylist denied there was anything wrong with my hair. SHE NEVER EVEN LOOKED AT MY HAIR. She and the manager made every excuse in the book. The excuses were an insult to the intelligence of any reasonable person. They refused to abide with the promise made to give me two treatments and a relaxer. The stylist eventually agreed to give me one treatment. However she was speaking to me in such a hostile manner, I was afraid to let her touch my hair again and declined. I spent $75 to get unsatisfactory results, hair loss ,lied to, and treated rudely. Absolutely terrible customer service. I would not recommend this Salon to anyone.

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