What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They charged my three times higher than what other shops would have charged me to replace the brake shoes and didn't do it right. I had to take my car to another mechanic shop to have it re-done and was told that these people over charged me. They took advantage of me because I am a woman and didn't know better. Shame.
i took my car in because my check engine light was on. they told me i needed a new set of spark plug. i agreed to replace the spark plug. the engine light still remain on. they told me i need to flush my fuel injector. i told them to go ahead. the engine light didn't go away. after a series of recommendations and agreement to allow them to do everything they suggested and $1000+ later, the engine light never went away. took my car to another mechanic shop. they replaced a sensor for less than $100 and fixed the problem. this people don't know what they are doing.
took my car there to have an oil change. two days after the oil change I happened to check my oil stick and found the oil was black. they didn't change my oil. I took my car back to address the issue. they said the oil will turn black in two days. really? I wasn't born yesterday. can't trust these people.
Mr. Hayden is a top notch mechanic with integrity, respect and concern for the job at hand. His patience in explaining the details of the repair on your vehicle is absolutely fantastic! He makes sure that you understand all that he is going to do before he does the job. From start to finish, the experience we had with Mr. Hayden was above and beyond in satisfaction. We can see why AAA chose his shop to be approved in meeting their high, excellent standards rating in quality work, pricing and customer satisfaction. His staff is equally fantastic! Keep up the great work as we will be long time customers of this top notch facility!
After all star Chev turn me down to work my horn. They went thru hoops to location a part for my vehicle and fix the horn. Well respectful people. Alex
After a different mechanic shop told me I needed have a transmission replaced, good cents took a look at it and said that was not the case. The problem was with a prevoius repair done incorrectly at good year. The honesty and fairness at good cents saved me $1000. They now have all my future business.
After our car flooded we shopped around and found what we were looking for so purchased at Duplessis. We had a great experience and would highly recommend them to anyone. We will definitely be back.
Great folks made buying a new vehicle easy with no pressure. The service department has been helpful when needed.
Horrible customer service. We bought their infamous Bayou Edition Sierra brand new in 2014 and have had nothing but issues with the truck and dealership. First let me say to anyone looking to purchase their Bayou Edition: You will only be able to get work done on your truck at Duplessis in Gonzales - including maintenance like oil changes. No one else wants to deal with the poorly customized, overly-priced vehicle. Secondly, every time we try to bring it in to be worked on we have to jump through hoops to get an appointment. Often, the issue will take longer than a day and they happen to NEVER have loaners available. You would think they'd go a little further for someone who was dumb enough (us included) to spend the money on their glorified Sierra. Wrong. Even though EVERY issue is covered under warranty, they still create hurdles to make the issues right. The truck has less than 29k miles on it in two years and is basically falling apart. Don't shop Duplessis Buick-GMC!
They do not back their repairs. Had water pump replaced and the vehicle lost all radiator fluid before I had driven the vehicle home from the shop - less than 13 miles. Now, they won't even refund the money I spent.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.