Chevrolet Of Goldsboro
3300 US Highway 70 Byp E, Goldsboro, NC 27534
|Mon - Thu:|
Took our 2013 Equinox in when the dashboard warning lights lit up. It took nearly a week, but they figured out the problem, ordered parts during a nasty bout of icy road conditions and closures, and got my car back to me. They gave us daily update calls, and we're, as always, very professional and couteous.
We always have a wonderful experience at CCOG. They were very helpful and did their best to get us what we needed. This is our second time buying a car with CCOG. The first time we got a very nice used car and never had a moment of trouble. When we were ready to upsize they went over and beyond to help us get our new 2016 Chevrolet Impala!! Thanks for everything CCOG!!! You'll always have our business.
We have been buying cars from CCOG for 12 years now. I am now like a part of the family there! Our most recent purchase was March 31st. We traded our 2013 Malibu LTZ for a 2016 Malibu Premier. I LOVE THIS CAR! As far as the purchase itself, the process was smooth and every step of the way, we were met with professionalism! I am a huge stickler for customer service, and without a doubt, Ed Carter, and the staff there knows what they are doing! We were offered water, juice, and coffee while in the office, and there wasn't the "pressure" most people feel when at a dealership. Thanks CCOG!!!
I had a problem with the heated seats on my Yukon coming on and not going off when I pressed the button. Also, the unlock button did not operate.
I went to the service department and Bridget immediately greeted me and asked how she could help. She was very professional and I made an appointment for the next day. When I dropped off my car, they gave me a ride back to work. They called later that morning and said the car was ready. When I went back to pick up the car, David the mechanic explained to me what he had done and he was very professional. The price was fair and I have not had any more problems with these issues. This was very good experience! Their customer service was excellent!