Best Moving Checklist and Tips »
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
106 Us Highway 117 Byp SGoldsboro, NC 27530
From Business: When you think of Bekins, you think, "This is moving." For more than 120 years, families like yours have trusted Bekins Van Lines to move them across the street, …
507 S Center StGoldsboro, NC 27530
From Business: We move your life. Call TODAY for a FREE, no obligation estimate! No time to call? Email us at firstname.lastname@example.org or visit us on facebook, Twitter, L…
118 Sherman StGoldsboro, NC 27530
From Business: Located in Goldsboro, N.C., A & D Relocation is a provider of corporate and residential relocation services. Established in 1969, the company is an authorized age…
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
A very professional looking midddle aged woman was sent to our home for the estimate and reassured us repeatedly that any or all concerns that may arise would be handled and to trust them and their many years of experience. So we did. HUGE mistake. A majority of our furniture was damaged (about 75%) - some dropped, some mishandled, some not wrapped properly for transport and therefore damaged, dirty or just broken. Dealing with a claim has been a terrible pain and they have found every possible way out of paying for damaged items. Bottom line: find someone else to trust with your belongings because they don’t care, their movers don’t care and the customer service and claims department do not care either.
I was astounded by the rudeness of Kim Howard the general manager of Horne Storage Co. She yelled repeatedly on the phone and refused to give her supervisor's name. Instead of assisting the customer, she continued to raise her voice and cite regulations which clearly did not allow the delivery of my house hold goods. The lack of thought was disappointing. It takes a truly educated mind to understand when certain situations are not covered or are hindered, versus blindly regurgitating memorized sentences. Kim Howard is lacking in the ability. I am a paying customer, even if it is a military contract. I called with a one week of lead time and was unable to have my request serviced. Instead of easing the process and assisting with a delivery timeline, I was continually yelled at as she explained that it was too complicated to divulge a delivery time. Her loud and extremely high pitched voice continued to screech that I was going to have to just deal with it and find an appropriate day. As I continued to explain my scheduling conflicts, along with my appropriate amount of lead time regarding the issue, she threatened me with punitive action from my commander. As a single working professional, reliant on the generosity of help from friends and family, the inability to narrow down timelines is amusingly disconcerting. The company is unable to operate with any amount of forward thinking or planning with regard to delivery times. UPS, FedEx, and USPS don't seem to have a problem with the issue.
In 2015, Horne moving company was contracted by the military to store 4 crates of items due to an over seas tour. Recently, we were disheartened to learn we lost the majority of these items due to hurricane Matthew. Although, I understand it is not the fault of Horne moving company. However, I am concerned by the lack of care and professionalism I have experienced when dealing with Kim Howard. She has been rude and brief from the beginning of this process. Kim Howard holds a supervisor position with Horne, and should be able to assist customers in any and all circumstances. She refused to put me in contact with someone to better assist me and my family. Instead, she has expressed on many occasions, "the government owns this property." I asssured her otherwise. As soon as we were notified of "possible" damages, we sent written paperwork putting a third party person who resides there locally to assist us in this process of assessing damages. By requesting this individual to be present to document and photograph any and all damages. This request was sent and varified by all parties involved on the 17th of October. Unfortunately, my third party was not contacted and our stuff was sorted and thrown out on October 20th. Hardly any pictures were taken and Kim refuses and continues to deny us the right to see and look at our damaged and nondamaged items. I would not recommend this company to help you relocate with ease. Where is the dignity and respect for the customer? If tables were turned and Horne damaged items while moving, they would want proof in the form of pictures and documentation. In this day and age, there is NO EXCUSE for not taking proper documentation when handling circumstances such as these.
If I was the owner I would get rid that office manager (Sandra). Her attitude stinks just nasty for no reason. Its too much competition out here I'll take my business elsewhere
Worst company ever.. shaddy... They will put stuff on your paper that is not i.e sc on 123456789 which makes no sense......
I like the person below had a run in with Kim. I called ahead of time and my movers showed up and they refused to release my stuff basically saying they were too busy.
New manager very helpful in all aspects of our move. Karen adjusted her schedule to fit our needs & was very welcoming upon our arrival. Units were clean, easy to get into, secure and she lives on site of adorable property! Highly recommend to anyone looking for storage & UHaul rentals.
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.