Made reservation online but owner did not pay for option to confirm by email. When we arrived, stated Internet down. Took info and I thought was typing into computer but after repeating stuff over and over. Handed me blank forms to fill out with same info just gave him. After completing forms, he advised me he could not read shot info on Vedco form and who was thus Vedco. Explained part of Peto and said call them, since I could easily read info. He told me No, I don't just tell him to call and give him a negative day! Think his vision bad. Place dirty and we left with puppies since obvious mental issues. Sage Valley awesome compared his dirt and cement
If I could give this place no stars, I would. We boarded our fur babies with this facility for several years. At first, they seemed great, but the last few times we noticed things were going downhill. I really, never thought in my wildest dreams that this facility would be so negligent and irresponsible in caring for people's beloved pets. Our last, and final time boarding at this facility was an absolute nightmare, and it is a decision I will regret for the rest of my life. We had two, large beautiful fur babies. One was older, but still had the mindset that she was a puppy, and the sweetest girl you could ever wish to meet. We went on vacation for approximately 8 days, and since this facility had seemed fine, we entrusted them with the care of our fur babies. I received a call on Monday that our oldest dog's legs had "stopped working" sometime over the weekend, but "not to worry, we just used a towel to pick her up to use the bathroom". Um....what? I immediately started calling, my vet, nearby vets, etc., as Sage Valley said they do not have a vet that they use. During the time I spent trying to get her seen I received another call from Sage Valley stating that all 4 legs are not working. Frantic, I kept calling other vets, but no one could get her in. I decided to have her sent to a nearby emergency vet facility. Upon her arrival to that facility, I received a phone call from the doc who checked her at arrival. The information was horrifying. She was covered, from chest to bottom in urine scalds. She had a pressure sore the size of a baseball on her hip. She was infested with maggots. She was unable to support her weight with her legs, and was in distress. We made her as comfortable as possible, and we hopped the soonest flight home. Due to the magnitude and multitude of her injuries, we were left with no choice but humane euthanasia. This is NOT how I brought her to the facility. She was moving and able to get up and down unassisted when I left her there. The owner suspiciously then called the emergency vet facility the day we had to put her down to have my sweet fur babies medical records faxed to her. She then lied to my face over and over that "these things happen" and "she was old" and that "the maggot infestation couldn't possible have happened under her care" and that "we make it a policy to not call owner's over the weekend". Not only did they not care for my sweet baby while she was there, I get the sense that they are also not checking their animals over the weekend. When a dog's legs give out, that is a medical emergency, not throw a bandaid on it because you are too lazy to take care of the problem. So many things went wrong with this place, and I am sad, horrified, angered, disgusted, and sickened with how my sweet fur baby was treated at this facility. Nothing will bring her back to me, however, if I can help others avoid this animal death-trap then at least her death will not be for nothing. If you love your fur baby, I urge you to find a different facility, and research, research, research.
We had our dog Lucky there for 10 days in April. When we picked him up the back of his tail was wrapped in some form of tape because they said he had "happy tail" and he injured it on something. We were told the wrap would come off by itself so we waited a week or so for it to fall off. After trying to unsuccessfully remove the wrap we took him to the vet who told us it looked like his tail had been crushed by a door or something, and the wrap was put on so tight it cut off circulation to his tail and would have to be amputated. Now our dog "lucky" has a 2 inch tail and when we spoke with the owner we were told they would do nothing and then hung up on us. I would not recommend this facility to anyone.
This is the best place for your dog if you want real love administered by caring individuals.My lab Cooper comes home after a day of fun extremely happy and tired. They have a very nice grass/tree filled back yard not to mention the pool or toys and the owners 3 lovely dogs. Dovie and her husband are wonderful !
They are the best! Always clean, they are always friendly and loving with me and my dog. I am hoping my second dog is approved. I have not boarded my dog overnight but I would not worry about my dog if I had to leave her there while I was away,
Charlie has been going to Camp Bow Wow Golden for almost a year now and he loves it. He gets to play with other dogs all day instead of being home by himself. My girlfriend and I also love it because he is worn out in the evenings afterwards. We get him a bath and nail trimming once every two weeks or so and he always comes home smelling great. The staff is always very friendly and remembers Charlie when I bring him in. The camper cams are great for getting a peek at him whether at work on the computer or on the road using their mobile app. Overall a GREAT doggie day care!
Amazing day care, boarding and training all under one roof. Amazing staff who take the time to get to know you and your dog. My pup gets so excited every time she figures out where she is and comes home too tired to misbehave. Very competitive pricing and the web cams are awesome for checking in while you're at work. I can't recommend this place enough.
The day care/kennel I had taken my dog to for years closed down so I decided to give Camp Bow Wow a try. It's always stressful to kennel a dog but they put me right at ease! They were completely professional and didn't mind my daily calls to check on her at all. I also appreciate that they do the "interview" process to ensure that dogs that go/stay there are well-socialized and not aggressive. Hazel always has a great time here and comes home completely exhausted! Being able to see her play on the webcams is a big plus.
best place in town and the owner of the place is the best with dogs!!!