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BBB Rating
A+
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Hours

Regular Hours

Extra Phones

Phone: (303) 279-5972

Fax Number: (303) 279-5972

Payment method
cash, check, discover, master card, visa, amex, all major credit cards
Neighborhood
East Old Golden Road
AKA

Fasth, Mona, DVM Francis Veterinary Hospital

Categories
Veterinarians, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Pet Grooming, Veterinarian Emergency Services, Veterinary Specialty Services, Pet Services
Other Information

Parking: Lot

Specialties: Pocket Pets, Small Animals

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Reviews

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C P.

09/22/2016

Overall
Expertise
Professionalism

We have been using another vet in the area. Our dog needed to be seen and they could not get him in for 2 weeks. So I called Francis Vet and got in right away. The office was clean. We got into our appointment right away. Unlike our old vet where we used to wait and wait to be seen and they always try to upsell,
push tests, and medication, Dr Francis wasn't like that. She said she could prescribe a topical ointment but suggested we just use an over the counter
antibiotic which way cheaper. I highly recommend her.

Christina W.

05/22/2015

Overall

We were new to the area and needed to find a vet--this vet had very high reviews and was recommended by the groomer we use. I want to state that this post is not meant to point blame--just to let other pet owners be aware of what happened to us:



My dog was old and had some medical problems which made the dental surgery she needed very risky. My dog was a pure bread so medical complications are pretty typical. We reminded two of the technicians on the day of her surgery that they cannot begin the dental surgery without confirming that our dog was able to handle the sedative. Somehow whomever was administrating the sedative did not check our dogs chart and began HEAVILY sedating her. The vet stopped the injection--but not soon enough--our dog had already received more sedative than her liver could handle. The details of this injection process are unclear because we were not there (even though I requested being present); we must believe what we were told. But this resulted in brain damage and days of suffering where my dog could not move or even lift her head. Much to our lament, once our dog was able to move again (3 days later), we realized that the damage was permanent. Weeks later we decided to put her down so she would not suffer anymore.



She was an older dog and we can not solely blame this vet for her death, but the blatant negligence of the vet and her staff lead to our dogs early demise. Who knows how many years she would have had, but this story needed to be shared. Not only was our dog over-medicated and suffering for days, but we were still asked to pay for this visit. This whole experience was a tragedy--its been months since this occurred, but my family and myself have been too saddened to even think about posting this review.



We will never use this vet again.

Overall
Just out to spend your money

I took my dog to Dr. Francis for what seemed to be a back problem. She spent 15 minutes with him and didn't do a thorough exam on him. She prescribed medication that didn't work at all. Next she prescribed more medication for him for digestive stuff. She said I will have to take him to a neurologist and spend thousands of dollars to get an MRI done on him. I took him to another vet a week and a half later and spent a mere fraction the money to get a full THOROUGH exam. They took care of him and the very next day he was feeling 10 times better. I encourage everyone to take their animals to another vet because it seems all Dr Francis is after is making A LOT of money NOT the care of pets!!!!!!

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