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Chase Bank
Business Description
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Hours

Regular Hours

SunClosed

Extra Phones

Fax: (855) 690-2126

Services/Products
Banking Services
Brands
visa
Payment method
debit, amex, cash, check, discover, master card, visa
Location
Gold River
Categories
Banks, Loans, Commercial & Savings Banks, Financial Services, Credit Card-Merchant Services
Provided by

COUPONS & DEALS

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Reviews

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JC Morgan

03/24/2010

Provided by Citysearch - 
Overall
What happened to Customer Service?

I'm not one who complains, or signs up for internet networking. However, this bank branch has inspired me. My goal is not to boast, however make a point that even as a customer with substantial assets, I am treated poorly. Chase will notice when I move my accounts. Pointing a finger at any one person, isn't necessary either. I have returned many times hoping it was just the transition, wanting to believe it was just a specific group or shift of employees and management, and it doesn't matter what day or time. It's always... and most of the tellers, managers and the desk staff.

Not sure why people. I am just a customer and a person. I have no special needs, just want to deposit, withdraw and have an occasional question. At Chase, I'm treated as a nuisance. I have tried to resolve my issues with the management. The best resolution I've come up with is Bank of the West. They have great customer service.

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