If I could rate her business and her customer service to her client's Ithe would be a 0!! I have been in her store 3 times now you think I would have learn my lesson the first 2. Each time I spent more than 30.00 due to the fact that she's in my hometown and I needed hair decent color. She watches you like a hawk a if you were going to steal something, if you ask her a question she's very rude with absolutely no customer service. I bought a hair color thinking it was right. My hair dresser said it wouldn't work. I went up to just exchange for another color and she would not let me. I explained I just wanted to exchange it and that I had a receipt she once again said no abruptly with her very rude tone and almost makes you feel as if you a peon in her eyes! It is a local mom and pop place and to treat people locally as she does. I feel she has no business in our hometown we pride ourselves on caring about our community!! Do yourself a favor and don't step foot in her establishment! !