Don't use this company. Called a taxi yesterday and the cab driver told me to shut the fuck up and stop talking back to her because I was explaining why my other friends were taking long to put their grocery bags in the car. It was raining heavily and the spot she parked in the lot was flooded. Then the horror doesn't end there. She drives off after I got out when she demanded I get the fuck out her car and I asked if I wanted her to call the cops on me because I wasn't getting out and she drove up further out in the parking lot and tossed or bags out the car and said have a nice day and sped off. Most disrespectful experience of my life and all I wanted was to get home and out the rain and I ended up crying in the rain due to the situation.
245 Washington St Unit 3293Saratoga Springs, NY 12866
From Business: Value Van TAXI & Car Service is focused on providing high-quality service and customer satisfaction in the transportation industry - we will do everything we can.…
I have been late to work and that is with calling an hour before I had to be to work - I have been completely forgotten either by dispatch or by the taxi driver - I have done time calls to be picked by a certain time and they still were an hour late - if I could of given NO star I would have
How much longer will it take for them to be late on a time call you ask?10 minutes in - We have one on the way20 minutes - Oh we have on headed to you right now30 minutes - Sorry we're busy right now40 minutes - Sorry for the wait they're on the way right now50 minutes - yeah they're on the way.Its like they are told to tell customers they are on the way. I had a Time call and you'd think they'd be there on time especially given how early in advanced I called. But no, a time call doesn't mean anything, just another call in the queue.
Poor service, They hung up on me twice and never gave me an answer, WOULD NOT RECOMMEND!!!!!! They said 15 minutes, was more like and hour, when I called back they hung up on me.
Greatest cab company around!! Always on time and very clean. I highlt recommend this cab company!!!!!
Awful. Dispatcher was rude. Waited for an hour with no notice so called and they said at least 20 more minutes and the excuse "people were taking a while to get out of the car". And kept reassuring me I was at the top of the list but yet I have to wait for over an hour for a five minute ride? My friends told me this was a bad cab company and with this experience I completely agree.
As far as public transportation goes these guys are pretty good despite the negative reviews. It's not a limo service it's a cab company. If there are not cars available there are not cars available. I've always had prompt service unless the buisness was busy and that happens, but wouldn't put my buisness in the hands of the other guys who don't have cars as readily available.
I attempted to use this taxi company to get to work. Told them I needed to get there by 2pm, arrived at work 30 minutes late. When I called, their customer service was very poor and they were unwilling to help or be compassionate about the situation. Do not ever use this company if you need to be somewhere on time or believe in receiving the services you paid for.
SCARY DRIVERS!I used to use them, but the drivers got creepy at night. I was driving my own vehicle on the highway and a Tri-County van cut me off (with people inside!) and drove like a mad man down the highway! I hope those people are okay!!!
This place sucks, i waited 45 minutes for a cab then called them and the lady basically told me theyd get to me when they get to me, said she had no cabs near me and when one comes up that way id pick me up. A buisness shouldn't be run like that and a customer should get treated with respect not swept under the rug till its convenient for the company!!!!