Eyre Bus, Tour & Travel
13600 Triadelphia Rd, Glenelg, MD 21737
Eyre Tour & Travel Ltd.
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Eyre Bus, Tour and Travel has been a great supporter to AFCEA Central Maryland Chapter for the past 5 years. So when some of us wanted to take a trip to Atlantic City, we call Eyre Bus. We received exceptional service from scheduling the event, exceptional customer service from everyone at Eyre, a new and clean bus for our trip and a bus driver that made our trip a smooth and enjoyable time all the way around. Thank you for making this trip a successful one. When we schedule our next bus trip; we will be calling Eyre Bus, Tour and Travel.
We have chartered the Eyre Executive Coach for several team building activities in the last 2 years including a wine country tour to VA, a visit to St Michaels, and most recently crabs in Annapolis. In every occasion the service has been tremendous, the drivers knowledgeable, friendly and courteous, and the “bus” clean, well equipped, and just a fun place to hang out with friends. The folks as Eyre always work with us to make the event special and to ensure every aspect of the outing goes off without a hitch. There simply is no better way to travel and no better folks to deal with than the Eyre team. I highly recommend Eyre.
User Rating: 5 out of 5 stars
My company hired Eyre Bus Tour and Travel for a company outing in DC. We were welcomed in grand style and enjoyed every minute of the trip down and back. The bus was clean, we had plenty of comfy seating (we got the Executive Coach) and the driver was fantastic. We will definitely make this an annual event and continue to use the Eyre bus service!
An evening to remember and forever cherished, was made possible by the use of the Eyre Executive coach. Eyre provided not just the beautiful coach, but also a driver with great personality and excellent knowledge of Washington DC. The experience started with an idea to take my family to see the Holiday light display on a private tour a few days before Christmas to embrace family and the Holiday spirit. Thanks to Eyre, the experience far exceeded not just my expectations, but everyone in the family. We are looking forward to our next event and cannot imagine it with out Eyre.
Driver (African American with glasses - he refused to tell his name) insulted the customer when asked if the ticket needed PAID stamped on it , by asking the customer to go back and sit down. When asked for his name, the driver asked the passenger to get out of the bus. When passenger refused to get down and went back to her seat, driver followed and asked the passenger many times to get out of the bus even thought the ticket was paid for. The online email to lodge the complaint was never answered. The 'manager' never returned many calls to lodge complaint. The person who finally answered said 'Driver had all the right to ask the passenger to get out!!!!' even though passenger never insulted the driver! The whole Eyre company culture is anti-customer!!
Thank you so much for all of your help coordinating our trip to New York this past Saturday. You were consistently helpful and patient with us, and your advice was spot-on.
We'd also like to extend our appreciation to Paul our driver. He had the patience of Job and was an unbelievable professional. He had a bus load of middle school children and their families and he was an unbelievable professional. I cannot believe how magnificently he mastered driving the highway and very busy streets of New York. The ride was very smooth. The kids even clapped and cheered for him after he managed to get us all on the bus in busy Times Square. He is a Rock Star, and has our deepest admiration and appreciation.